JOB REQUIREMENTS: JOB SUMMARY Receptionists are the first line of communication between a participant and provider. Under direction of Business Office Management and Receptionist Lead, reception performs a variety of tasks. This may include updating and maintaining records by getting the appropriate information from the program participants and providers scanning medical records, Insurance eligibilities. Being skilled in computer software, such as excel spreadsheets, word processing and other programs relative to the Agency is also necessary to perform the required tasks. This position is considered a crucial link between patients, staff, and providers. Receptionists must portray excellent communication and customer service skills, as well as be able to multitask, prioritize, and stay organized. ESSENTIAL DUTIES AND RESPONSIBILITIES/ SUPERVISORY RESPONSIBILITIES: Greets all patients arriving to our facility in a friendly and professional manner, including staff, patients, vendors, providers, and community members Collecting required documents from patients during check in Daily appointment check in and registration of all guests and patients Ability to adapt and to be flexible to cover multiple reception areas within the agency, and provide service where appropriate/necessary Collecting, updating and maintaining demographic information, insurance information, and any other necessary personal information Must have basic knowledge of Insurances Entering and verifying of insurances Performs prior authorizations for required insurances Schedules, reschedules, cancels appointments accordingly Makes confirmation calls for all scheduled appointments, conducts patient call backs, mailing out no show letters, and checks voicemail throughout the day Collaborates with clinical staff to efficiently manage daily provider schedules, and assists with accommodating walk in patients or same day appointments Performs data entry of insurance information and processes patient payments and co-payments Complies with HIPAA, IHC\'s, and privacy rules Uses efficient and clear communication at all times Requests medical records from outside Healthcare facilities Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs Attends and participates in all departmental meetings Maintains upkeep of all front desk forms and paperwork. Keeps a clean, clutter free work area at all times Participates as a productive representative of the Patient Centered Medical Home Obtains reason for call and transfer... For full info follow application link. The Gerald L. Ignace Indian Health Center, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Equal Opportunity employer/Veteran/Disabled. American Indian and Veteran Preference employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1FA515EC86BC45FD Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.