Become a part of our Transdev team as an operations Manager in Milwaukee, WI. This position assists the General Manager in supervising daily operations. In addition, the Operations Manager monitors employee performance, identifies safety issues, and addresses operational needs. We hire individuals who make safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed!

Operations Manager's major responsibilities:

• Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.

• Assists the General Manager and Assistant General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance

• Coordinates daily transit operations' dispatching and in-service monitoring.

• Completes necessary daily and/or weekly reports for company and customer.

• Tracks and maintains employee attendance system and processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms.

• Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions

• Performs all other duties as assigned and may assist with other areas based on location needs.

• Assists with supervision of location staff. Communicates job requirements and expectations. Monitors the performance of staff and provides coaching and guidance as required.

• Shall be fully trained and capable of running other departments in the event of a vacancy.

• In conjunction with the Safety Manager, ensures all federal, state, local and company recordkeeping requirements are met.

• May assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.

• Coordinates with the safety and training department to ensure all safety goals and directives are met.

• Ensures that all manifests are performed accurately and timely.

• Manage Dispatch and Operator schedules and validation of pay hours.

• Assigns manifests and documents assignments manually and in the specified computer system; updates and maintains dispatch.

• Assists with operator hiring process; administers discipline to operators including recommendations for suspension or termination; oversees activities and supervises driver’s room; documents attendance and enforces uniform policy; counsels’ employees.

• Performs any other management requests or directives as they relate to the overall function of Transdev. In addition, shall maintain the appropriate license requirement to drive a route as necessary to complete the day’s activity.

Operations Manager requirements:

• 2-3 years of transit supervisory experience preferred.

• Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws.

• Experience supervising schedulers, dispatchers, and drivers.

• Computer literate with working knowledge of Microsoft Office.

• The ability to prioritize tasks effectively and manage time effectively.

• The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.

• Work extended hours, including weekends and holidays, if needed.

• Demonstrate regular and consistent attendance and punctuality.

About us: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.

About Transdev: Corporate office is based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers the freedom to connect to what they care about in their cities. www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.

Job Category: General Managers / Asst General Managers / Ops Managers

Job Type: Full Time

Req ID: 2610

Pay Group: UC6

Cost Center: 55853

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.