JOB REQUIREMENTS: Serve as daily client contact and assist with special projects as necessary Support incoming phone calls from client sources Facilitate accurate incoming inventory (item setup validation, PO\'s and communication with the warehouse) Maintain and update the client/IMS website Generate clear, consistent communication to internal and external team members regarding status and requirements of programs Run periodic bulk order uploads along with processing individual orders Prioritize orders and/or projects, including prompt expediting of emergency requests Work as a team member with all Account Management, Client Services, Production, Finance and operations staff Manage report maintenance and distribution as needed for daily requirements Support special projects as needed ***** OTHER EXPERIENCE AND QUALIFICATIONS: 1-2 years of customer service or call center experience Excellent organizational, communication and interpersonal skills, and the ability to work independently and manage priorities under tight timelines Critical thinking, strong analytical skills and problem solving ability Ability to handle a variety of tasks effectively and efficiently Ability to prioritize multiple projects and requests Must be a team player Excellent knowledge of Microsoft Office Suite products Experience with AS400 or similar database systems preferred ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: eller@hatchstaff.com This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.