JOB REQUIREMENTS: To apply for this position, scroll down to the bottom of this page and click the button that reads: \"APPLY NOW\" Returning Applicant? Wisconsin Community Services is an ). Case Manager Thurgood Marshall Job Code:2023-RRS-007 Location:Milwaukee Department:Thurgood Marshall FT/PT Status:Full Time Job Responsibilities: Position Summary: This position provides supportive, recovery-oriented interaction and monitoring of homeless individuals with substance abuse and mental illness, residing in the WCS Thurgood Marshall Apartments. Essential Functions: Monitor resident and guest activity to ensure safety in Thurgood Marshall Apartments. Make hourly rounds to monitor the environment of the Thurgood Marshall Apartments. Act as a role model for residents and guests. Interact with residents and conduct wellness checks. Document all resident contacts and incidents in hard and electronic file. Using de-escalation techniques (Non-Violent Crisis Intervention), intervene as necessary to prevent harmful situations or behaviors from escalating. Collaborate with co-worker to provide ADL (activities of daily living) assistance to residents. Collaborate with co-worker with facilitating daily activities/groups for the residents. Record and relay resident inquiries to Program Director. Utilize Motivational Interviewing, Trauma Informed Care, Strengths-Based Recovery and Harm Reduction as primary skills/tools to enhance resident\'s participation and success. Responsible for responding to general inquiries (phone and door). Responsible for greeting guests and keeping check-in and check-out log in hard and electronic file. Assist with onsite meals and related documentation. Assist with medication reminders. Responsible for general housekeeping in the common areas. Communicate (timely and accurately) all resident and facilities incidents to Program Director. Notify On-Call Supervisor of any emergencies and contact as needed. Other Duties and Responsibilities: Participate in staffings and Team meetings Other job-related duties as may be necessary to carry out the responsibilities of the position. Job Qualifications: Minimal Qualifications and Salary Schedule: High School diploma/equivalency required No less than 1 year of experience working with homelessness, substance abuse/mental health. Additional education may substitute for some experience. Must be able to pass an Agency background check as well as the Caregiver\'s background check. Knowledge, Skills and Abilities: Ability to work in a diverse setting interacting with homeless individuals with substance abuse and mental illness. Must have good communication skills, be flexible, patient, and compassionate and maintain confidential information. Must have the ability to work independently with a minimal amount of supervision but must be a strong team player as well. Ability to multi task, take... For full info follow application link. Equal Opportunity Employer (M/F/Disability/Vet) ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FB2892C6272743D0