Position Purpose:

Provides the General Manager/Executive Committee Member with administrative support including, typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties.

 

EXAMPLE OF DUTIES:

 

ESSENTIAL FUNCTIONS

Opens incoming mail, dates stamps and distributes accordingly. Sends outgoing mail, both interoffice and outside of the hotel. Routes mail, faxes and other printed matter

 

Prepares and types correspondance and fairly complex numerical/financial reports, as directed. Prepares correspondance on behalf of management. Duplicates, copys and distributes and mails materials for the department/office.

 

Orders and maintains office supplies and equiment. Maintains files and equipment in an orderly and professional manner.

 

Uses the property's email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s).

 

Appropriate business use of telephone and voice mail system.

 

Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate.

 

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

 

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

 

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

 

• Maintenance of filing system in accordance with the Record Retention policy.

• Preparation of special reports or projects, as requested.

• Attend all required meetings

• Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.

• Maintain a professional and friendly relationship with other departments, team members and guests.

• Maintains work area in a neat and orderly fashion

• Other duties as assigned by management

 

OTHER DUTIES

Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

 

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

 

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position General Manager:

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to read listens and communicates effectively in English and in writing, using correct grammar, spelling and sentence structure.

• Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing.

• Ability to sit for extended periods of time and continuously performs the essen ial job functions.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

 

QUALIFICATION STANDARDS

 

EDUCATION

High School graduate or equivalent preferred. Additional training and education is highly desireable.

EXPERIENCE

Requires 1 years administrative support experience.

Experience with MS Office applications and Outlook required.

Previous work experience should include working in a high-volume environment.

 

 

 

LICENSES OR CERTIFICATES

None required.

 

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

 

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

 

How to apply:  Please click on "Apply Now" and proceed to the employer's special instructions.  You will be required to email your resume to the email address provided in this employer's special instructions.