Description:

• Performs all operational support duties for domestic and international wires system while ensuring regulatory compliance and risk management policies and procedures are upheld - Processes all incoming and outgoing wires for member credit unions - Performs all operational support duties for foreign check collections, Positive Pay and Coin & Currency programs - Provides member service and technical support via telephone calls, emails, and secure chat messaging to members and internal personnel, while ensuring regulatory compliance policies and procedures are upheld - Responsible for a variety of routine daily tasks and participates in special department projects - Ensure timely and accurate processing of large volume and high dollar origination files and in conjunction with transmission cutoff times throughout the day - Perform OFAC review and decisioning of payment files - Perform ACH specific functions daily from and to applicable systems within prescribed timeframes, as required. - Balance and reconcile daily ACH transaction activity - Review and process ACH exceptions, NOCs, returns, and stop payments - Process unauthorized ACH disputes according to error resolution procedures - Independently escalate any problems to appropriate parties, opens tickets and conducts follow up as necessary

Skills:

automated clearing house system, electronic funds transfer, microsoft office suite, customer service, salesforce crm

Top Skills Details:

automated clearing house system,electronic funds transfer,microsoft office suite,customer service

Additional Skills & Qualifications:

Education/Experience: - Associate degree or higher in business administration, accounting, finance, or related field preferred, or high school diploma or general education degree (GED) and equivalent level of experience. - Two (2) years of Automated Clearing House (ACH) and wire processing and systems or three (3) to five (5) years of experience in bank or credit union back office operations. - Knowledge and understanding of compliance and legal requirements: NACHA rules, Anti-Money Laundering (AML), OFAC, fraud risk, etc. - Strong organizational, multi-tasking and prioritizing skills - Ability to navigate multiple computer system windows and applications and utilize search tools to find information - Knowledge and understanding of internet or intranet-based business systems - Intermediate Microsoft Office (Word, Excel and Outlook) skills - Excellent verbal, written and interpersonal communication skills

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.