Quality Assurance Specialist (Hybrid Position)

Location: Middletown, NY, United StatesDate Posted: Oct 25, 2024

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Description

Location: Middletown, NY

Pay Rate: $17.80 per hour

Work Type:Hybrid Schedule, Full Time Monday-Friday 8:00AM-4:30PM

Travel: Required travel to affiliate agencies at least 1x per month w/ mileage reimbursement

Reports to: Quality Assurance Assistant Director

Position Summary:

Part of the Quality Team which is responsible for: Incident Management, Internal Regulatory Audits, and Quality Improvement Activities/audits. This is a dynamic and progressive team that is part of an overall Integrated Quality Model.

Duties & Responsibilities:

• Completes daily QA/QC, Quality Improvement, Regulatory, Safety and Compliance activities that support our OCFS, DOH, and OPWDD programs and services.

• Conducts chart audits, electronically and paper, and ensures follow through to close audit.

• Collaborates with Quality Lead on QA Monthly Reports and Annual Program Review meetings.

• Conducts incident investigations in alignment with OCFS, DOH, OPWDD and/or NYS Justice Center requirements.

• Conducts compliance investigations in alignment with all state and federal rules and regulations.

• Establishes and maintains effective communication and relationships with assigned programs/services.

• Assists with Incident Review Committee and Compliance and Audit Committee meeting preparation and facilitation.

• Facilitates initial and annual trainings as needed or requested by assigned programs/services.

• Serve on agency-wide committees for improving safety, security and emergency management, as assigned.

• Attend and participate in internal and external meetings related to quality, regulatory and compliance, as needed.

• Performs other quality duties as assigned.

  Qualifications:

• Skilled in Microsoft Office products (Word, Excel, PowerPoint).

• Excellent verbal, written communication and organization skills.

• Self-motivated and pro-active.

• Working knowledge, or ability to learn, applicable local, state and federal regulations and guidelines (including but not limited to: OCFS, DOH, OPWDD , NYS Justice Center).

  Required Education/Experience :

• Associate’s Degree, preferably in a Human Service field, with at least 1 year experience working in the IDD, Child Welfare and/or Dept. of Health field;

  OR

• At least 2-3 years’ experience working within the IDD, Child Welfare and/or Dept. of Health field.

• Experience with OCFS/DOH/OPWDD and/or NYS Justice Center incident investigation requirements preferred.

ALL POSITIONS ARE SUBJECT TO A CRIMINAL BACKGROUND, FINGERPRINTING AND MOTOR VEHICLE REPORT CHECK.

Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V

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