Residential Lending Internship

Middletown, CT 06457, USA Req #1702

Thursday, January 30, 2025

At Liberty, we are proud to integrate our Diversity, Equity and Inclusion (DE&I) throughout all functions and areas of the Bank in order to maximize our impact and exceed goals. We believe that deepening our DE&I strategies in the workplace and communities we serve, creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting through initiatives and investment a socially responsible and sustainable future.

This is a 10-week Summer Internship, with Full-Time Hours located on-site in Middletown, CT

SUMMARY OF THE JOB:

Reporting directly to the Head of Retail Lending, the incumbent is responsible for performing all duties of a Loan Advisor, with additional tasks and responsibilities as needed. Provides support to Loan Originators, Underwriters, and to mortgage borrowers from the point of application until the time the loan is cleared for closing for all mortgage files. Supports the Head of Retail Lending in implementing strategic initiatives and managing the day-to-day operations.

ESSENTIAL FUNCTIONS:

Effectively manage a pipeline of residential mortgage and home equity loans, working with customers, loan originators, as well as loan underwriters and closers to ensure a seamless customer experience.

Support the Head of Retail Lending with various initiatives

Work with the leadership team to identify process improvement opportunities to support the financial growth and success of Retail Lending.

PRINCIPAL ACCOUNTABILITIES:

Communicate by phone with Borrowers once the loan is committed and guide them through the entire process. This includes communicating loan approvals to bank attorneys, contacting borrowers with loan approvals to review outstanding conditions, and working with the underwriter and customer to clear outstanding conditions.

Provides consistent levels of high-quality customer service to internal and external clients.

Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with Liberty Bank and secondary market policies.

Communicate all loan approvals to Liberty Bank assigned Attorney

Frequently interacts third parties such as realtors, attorneys, and builders to facilitate information exchange for seamless application and closing process.

Identifies problem situations, and acts proactively to resolve situations

Perform any additional duties/activities assigned by management

SECONDARY ACCOUNTABILITIES:

In addition to the above, as an intern and to support an educational experience, this position will also have the following experiences:

• Weekly meetings with the Head of Retail Lending to review strategic priorities and financials, including balance sheet and profit & loss reports.

• Work with the Head of Retail Lending to implement various strategic initiatives.

• Week-long job shadow with every department, including loan underwriting, closing, and loan servicing, to fully experience the process.

• After the job shadow, identify and document process improvement opportunities to the Retail Lending Management team for consideration, using Lean or Six Sigma methodologies that will be reviewed as a part of the internship.

• Review the strategic priorities and financial reports with the Head of Retail Lending.

  MINIMUM REQUIREMENTS:

• Strong communication skills

• Desire to learn new things, adapt to change, and meet deadlines

• Punctuality, professionalism, teamwork, and commitment to excellence

• Positive approach

• Advanced MS Excel or Power Point a plus

  WHAT YOU WILL LEARN:

• Critical Thinking skills

• Interview/Presentation/ Communication Skills

• Exposure to professional environment

  PHYSICAL REQUIREMENTS:

• General Office Equipment

• Keyboard Dexterity

• Lifting/carrying up to 25 lbs.

• Use of general office equipment

• Ability to travel

• Full-time in person/ on-site required

  COMPLIANCE

  Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.

  Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Other details

• Job Family Lending

• Pay Type Hourly

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• Middletown, CT 06457, USA