Position Information

Job Posting Number S01284

Position Title Associate Director of Graduate Student Services

Department Graduate Student Services-1056

Job Category Staff Posting

Position Type Full-Time

Work Location On Campus

Pay Type Salaried

Salary Range

$61,300-$72,300

Compensation Practices

Experience is taken into consideration in the determination of salary offers. For more information visit https://www.wesleyan.edu/hr/handbook/compensation-practices/index.html

Position Details

Wesleyan University is a diverse, energetic liberal arts community located in Middletown, Connecticut. The student body consists of approximately 3,000 undergraduate and 200 graduate students.

A division of Student Affairs, The Office of Graduate Student Services ( GSS ) serves as a central resource for graduate students, faculty, and other University personnel. The department coordinates support for grad students and collaborates with offices across the University to respond to grad student needs. The office provides students with advice, helps with their adjustment to campus life and builds community through programs and initiatives to improve graduate student life.

Reporting to the Director, Graduate Student Services, the Associate Director provides support to graduate students in the PhD, MA, BA/MA, and FLTA (Foreign Language Teaching Assistant) programs.

Responsibilities Include:

PROGRAMMING :

• Collaborate with campus partners in Academic Affairs, the Career Center, the Writing Center, the Counseling Center, Residential Life, Office of Equity and Inclusion, and ITS to provide programming and support services for graduate students. Evaluate existing programs and recommend and develop new programs to support graduate student development.

• Effectively promote programing and maintain and analyze programs for effectiveness and improvement.

  GRADUATE STUDENT ASSOCIATION ( GSA ):

• Serve as liaison to the GSA , and work with GSA executive board to address graduate student issues and

• Actively seek opportunities to interact with graduate students in order to be aware of current graduate student issues and concerns.

• Design and develop training and advise student event hosts on program planning, room reservations, budgeting, and Wesleyan contracting.

• Oversee the GSA budget.

• Oversee programs coordinated by the GSA including the Graduate Speaker Series, and other social events.

• Convene the graduate housing committee consisting of Residential Life, Physical Plant, and the GSA Housing committee members to address graduate housing concerns.

  NEW GRADUATE STUDENT ORIENTATION

• Assist the Director in planning and implementing new graduate student orientation to welcome new graduate students and international graduate students, and to introduce university services and resources.

• Evaluate effectiveness and recommend improvements to graduate orientation.

• Partner with the Office of International Student Services to facilitate transition for international students.

  ADMISSION

• Assist the Director with the graduate admission process partnering with academic departments to manage incoming graduate applications and acceptances.

• Handle assigned process in the confidential admission system and serve as backup to Director for other processes as needed.

• Co present workshops and informational sessions with the Director

• Respond to requests and queries from prospective applicants.

  OTHER

• Administer annual stipend increases. Hire and terminate work records for graduate students on stipend.

• Assist with the graduate exit process, planning commencement celebration, communicating with the Registrar and University Communications about graduate degree recipients.

• Develop web-based resources for prospective and current students related to admission, student life, event planning and leadership development. Update and maintain website as needed.

• Facilitate referrals to appropriate academic and/or administrative departments as necessary.

• Assist with various processes including registration, housing, immigration, and transcripts.

• Represent the Division of Student Affairs on designated committees as assigned.

• Assist the Director with management and operation of the office.

• Other duties as assigned to support the function of the office of graduate student services.

This position is required to work on campus. (Relocation assistance to CT is available for those who qualify).

Minimum Qualifications

Bachelors degree and a minimum of five years of administrative experience in student affairs, higher or secondary school administration, counseling or related field or an equivalent combination of education, training and experience.

Proven ability to counsel, mentor and assist others.

Experience with assessing and developing programming or workshops.

Experience with statistics and metrics-driven growth analysis.

Effective communication and interpersonal skills with cross-cultural sensitivity.

Some knowledge of student visas.

Ability to meet all the Department of Homeland Security ( DHS ) requirements to serve as a DSO and ARO .

Excellent attention to detail.

Experience with Excel, Office 365, cloud-based software and document storage.

Strong organizational and administrative skills with attention to detail and a high level of discretion managing confidential information.

Ability to provide excellent customer service while finding solutions to complex problems and managing competing demands.

Demonstrated experience and competency working both independently and collaboratively in a professional setting.

Demonstrated commitment to work within a diverse environment and work collegially individuals of different backgrounds.

Willingness to occasionally work a flexible schedule including nights and weekends for special events and programs.

Preferred Qualifications

Masters Degree

Experience with Slate, Peoplesoft, Workday, or other CRM .

Experience working with the graduate student population.

Special Instructions to Applicants

Position is open until filled. For full consideration please apply by April 14, 2024 when first review of applications will begin.

Additional Information

All offers to external applicants are contingent on the candidate’s completion of a pre-employment background check screening (https://www.wesleyan.edu/hr/pdfs/Wesleyan%20University%20Background%20Check%20Policy_.pdf) to the satisfaction of Wesleyan University.

Benefits

Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans. We also offer flexible work schedules, employee and dependent tuition programs, as well as access to Wesleyan’s BLS & GLS programs for those who qualify (tuition is waived for up to 2 courses a term; some fees and taxes may apply).

Detailed information on the benefits of working at Wesleyan is located at: https://wesleyan.edu/hr/careers/prospective-resources.html.

Quick Link https://careers.wesleyan.edu/postings/10316

Supplemental Questions