Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Doral site is looking for a new Air Logistics Healthcare Customer Care Specialist to join our Air Logistics team.

Your Role

Develop and maintain relationships with clients Provide shipment-specific processing and timely communication of order updates.

Your Responsibilities

• Plan shipments in coordination with clients’ requirements

• Ensure orders are set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and operating procedures.

• Escalate all client issues to the management team as required.

• Identify and implement strategies to improve quality of service and productivity

• Assist the Commercial Group (Sales) as required or directed by QuickSTAT local management team

• To undertake any other reasonable duties / responsibilities at the request of the management team

• Ensure compliance with company policies and procedures

• Understand and embrace the company mission by providing the highest quality global transportation and logistics services for our customers

• Ensure compliance with all required training certifications

• Schedule is 1400 - 2200

Your Skills and Experiences

• This is a 24/7/365 Facility and flexibility to work any shift is required

• Highschool diploma or equivalent

• 2+ years of experience in Customer Service, Logistics and/or cargo

• Bilingual Spanish/English preferred

• Comprehensive knowledge of temperature-controlled packaging and monitoring devices available to support thebiopharmaceutical industry - preferably

• Reliability and Dependability (primary)

• Computer proficiency (MS Office or related programs essential)

• Excellent time management skills

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.