Current Employees:

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The department of Surgery- Histo & Immuno has an exciting opportunity for a Quality Management Analyst 3 position. The incumbent conducts highly complex analysis while leading the design, planning, and production of reports and analysis related to quality performance metrics and outcomes measures for the University of Miami Health System / Immunology & Histocompatibility Laboratory, that are defined by internal parameters to meet the mandates by state and federal programs, inclusive of the Centers for Medicare and Medicaid Services. Maintains fluency of provider workflows across UHealth that influences outcome measures. Participates in strategic planning and conduct problem analysis for senior management.

CORE JOB FUNCTIONS

• Performs measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives.

• Provides performance indicator reports and benchmark narratives for performance improvement.

• Monitors quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects.

• Prepares overviews and interpretation of reports; and follows up on assigned action items for various projects, meetings, and committees.

• Assists with training departmental Quality champions governmental program requirements.

• Performs problem analysis for strategic planning initiatives.

• Solves data integrity issues as they arise, and monitors the addition of new data, analytics, and reporting systems.

• Interprets and translates data for senior management to clearly understand analysis and use it for meaningful decision making, and strategic planning purposes for the enterprise.

• Act as a liaison with third party vendors of specialized business intelligence or database products, and data mining software.

• Contacts regulatory agencies to research and clarify program rules.

• Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current.

• Assists with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborate with UMIT and HII.

• Serves as a reliable resource to hospital staff, physicians, and patients on matters related to data analysis.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Bachelor's degree in related field

• Minimum 3 years or relative experience

DEPARTMENT ADDENDUM

Department Specific Functions

Maintains Document Control and Standard Operating Procedures in accordance with UM and regulatory policies. Participates in the implementation of any quality opportunities identified as part of the ongoing Quality Management process. Participates in routine audits both internal and external, for the laboratory. Other responsibilities as assigned by the IHL Leadership Team.

Department Specific Qualifications

Education:

Certification and Licensing (at least one is required):

• Quality Certification: Six Sigma Black Belt, Baldridge Fellow, ASQ and/or other quality related certification and/or credential

• Certified Professional in Healthcare Quality (CPHQ); Certification in HealthCare Quality and Management (HCQM)

• Quality Process Analyst Certification (CQPA); or Certified in Healthcare Quality (CHQ)

• Certified Quality Engineer (CQE)

• Certified Manager of Quality/Organizational Excellence (CMQ/OE)

• Certification within Transplant Services Field (i.e. Certified Tissue Bank Specialist or Certified Transplant Procurement Coordinator)

#LI-GD1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H10

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.