customer service representative.

• miami , florida

• posted may 21, 2024

job details

summary

• $21 - $23 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4539574

job details

Are you looking to expand your experience in the Customer Service industry? Randstad has a Customer Service position available. If you are looking for your next position and would like the opportunity to be a customer service representative in a dynamic industry, today! The position is in Medley, FL. Pay will range from $21 - $23 per hour. Apply today and schedule your virtual interview with a Randstad Representative.

salary: $21 - $23 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Respond to customer inquiries via phone, email, and chat promptly and courteously.

• Provide detailed information about our air conditioning products, including features, benefits, and usage.

• Assist customers in selecting the right products based on their needs and preferences.

• Process customer orders accurately and efficiently.

• Track order status and communicate updates to customers.

• Handle order modifications, cancellations, and returns as necessary.

• Troubleshoot basic technical issues with customers and provide solutions.

• Escalate complex technical problems to the appropriate department.

• Guide customers through warranty claims and repair processes.

• Coordinate with service technicians and follow up on repair statuses.

• Maintain accurate records of customer interactions and transactions.

• Generate reports on customer feedback, trends, and common issues.

• Work closely with sales, technical support, and logistics teams to ensure customer satisfaction.

• Provide feedback to management on ways to improve customer service and processes.

Skills

• Customer Service

• Customer support

• Basic Software Skills

• CUSTOMER ORDERS/SALES

• Customer Relationship Management

• Telephone Etiquette

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

YT

yvelisse troyano

• +1 954 308 1027 (tel:+1 954 308 1027)

• yvelisse.troyano@randstadusa.com