Customer Account Exec - MILITARY

Location : Miami, FL, United States

Job Family : Customer Service

Job Type : Regular

Posted : Sep 17, 2024

Job ID : 51174

Back to Search Results

Job Description

Apply Now >

Save JobJob Saved

Job Designation

Responsible for managing assigned accounts, including, but not limited to, OEM’s, Distributors, Airlines and MRO providers, and uses various channels to generate demand for Meggitt products. Responsible for managing and achieving key sales goals for assigned sites, customers and overall CSS After-Market channel, and acts as primary CSS point of contact, while working closely with both Outside Sales and Meggitt sites, in order to grow new and existing business. LONGDESCRIPTION section. 2 of 3.

Section Title: Job Core Responsibilities

Job Core Responsibilities

• Identify and execute effective After-Market sales strategies based on market trends and customer needs to grow pipeline and achieve optimal sales. Evaluate and decide where discounts can be applied and where purchases can be made. Identify sales targets and opportunities, generate leads (both old and new), and develop and implement strategies for execution.

• Manage customer accounts and After-Market Sales/Commercial Spares at respective Meggitt sites. Support all internal and external customers with respect to overseeing the sales cycle, managing customer relationships, quoting, follow-up, tracking performance, developing business opportunities with new and existing customers, performing analysis, forecasting, and surplus sales. Review and negotiate Sales Agreements and Contracts. Capture and analyze data in CRM system, create sales reports where needed, tracks trends and progress. Participate in DLA’s in order to maintain transparency at each site; collaborate with teams to hit budgets, fill gaps, drive sales and build relationships.

• Participate in the development of a full-scope Americas Inside Sales Team. Travel for the Company as required:

• Industry conferences/Trade-shows

• Sales meetings

• Customer, Partner & Meggitt site visits

• Coordinate closely with Customer Service and Trade Compliance, in order to ensure customer requirements and commitments are met.

• Assist management where and when required.

• Participate in creating, maintaining, changing and documenting processes & procedures.

HORTDESCRIPTION section. 3 of 3.

Section Title: Job Specifications

Job Specifications:

Education: Bachelors degree or equivalent combination of relevant education and work experience that will allow successful performance of job expectation

Years Experience: 5+ years of experience in Inside Sales, Customer Service, Aerospace/Aviation After-Market Sales, or a combination thereof.

Skills, Knowledge and Abilities

• Able to work in a fast-paced, entrepreneurial environment & multi-task with shifting priorities.

• Able to work independently, but part of a team spread-out across the Americas:

• “Eyes at Site”

• Excellent sales, communication, organizational, time-management, team-building, leadership, analytical, interpersonal and presentation skills.

• Customer Service orientation & focus, assertive, ability to analyze, think critically and problem-solve quickly, with a high degree of attention to detail.

• Team-player personality, flexible and extremely open-minded.

• Able to communicate with a variety of personality types and all levels of an organization.

• Strong computer skills in: Word, Excel, PowerPoint, Outlook, Quantum, SAP, CRM, etc.

• Knowledge of contractual regulation, negotiation, logistics, Export & Trade Compliance.

• Natural leader with a strong sense of urgency, foresight and a commitment to continuous improvement.

• Able to meet multiple, sometimes conflicting deadlines.

• Able to deal with irate/demanding customers and employees in an effective manner.

• Stress-tolerant in a very fast paced, results-oriented manufacturing environment.