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The University of Miami Health System, "UHealth", Department of Pediatrics Early Steps Program has an exciting opportunity for a Case Worker1. The Case Worker assists patients in keeping appointments, identifies barriers to care, coordinates the development of a treatment plan, and monitors the implementation and follow-up of treatment/service provided or ordered by health care providers.

• Travels to homes, daycares and other natural environment locations as necessary to conduct the Individual Family Support Plan meetings.

• Conducts patient evaluations to obtain information on the patient's medical and mental health, treatment and recovery to develop an effective treatment plan.

• Ensures patients are enrolled in insurance and free or low-cost social service programs for which they are eligible (e.g., food stamps, WIC, housing, SSI, Medicaid/Medically Needy Program, Ryan White, and ADAP, etc.).

• Learns the requirements of the new Affordable Care Act and the · enrollment process to ensure patients know how to appropriately enroll or transition their care from Ryan White to a health care exchange or other insurance program that will allow them to maintain their care with our program.

• Identifies and resolve real or perceived barriers to care, (e.g., disclosure, cultural beliefs, denial, transportation, childcare, support systems, functionality, insurance, etc.) to enable patients to adhere to care recommendations and improve their health outcomes.

• Assists with patient-provider communication.

• Provides medication adherence education, assessment, and counseling.

• Conducts secondary prevention and lifestyle management interventions.

• Provides clients with information on available clinical trial opportunities and facilitates linkages to research staff.

• Educates and counsels patients around issues related to their illness and/or life situation and assists in finding additional information from websites and agencies.

• Maintains knowledge of community health and welfare resources and the variety of programs offered.

• Maintains confidentiality of all records, data, and information as required by HIPAA regulations and other regulatory agencies

• Documents filing and actions taken, according to departmental guidelines and standards.

• Assists with record audits for documentation and record compliance.

• Participates and contributes to the development of the Individual Family Support Plan (IFSP) and monitors its implementation by assisting parents of eligible children gain access to early intervention services as well as additional support services available in the community.

• Provides education to families of eligible children on the services available in the community to enhance child development and collaborates with community-based agencies by referring eligible children and developing appropriate intervention strategies.

• Documents all services provided in the prescribed manner on case notes and completes all required paperwork prescribed by the Department to include documents, such as the Individual Family Support Plan (IFSP) requested by the state for input into data and billing systems.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree required from an accredited university with an emphasis in the areas of psychology, social work, health education, interdisciplinary sociology, early childhood, child development or special education

• One year of relevant experience required with young children and families in a teaching, case management or counseling role, or with individuals with special needs and/or developmental delays of any age in a case management.

• Bilingual in English and Spanish preferred.

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H5