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Cisco
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Mexico City,
Mexico
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differently than most software-as-a-service providers: We’ve recognized that delivery of amazing customer ... powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work
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Cisco
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Mexico City,
Mexico
...
powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work ... operate a little bit differently than most software-as-a-service providers: We’ve recognized that delivery
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Cisco
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Mexico City,
Mexico
...
the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service ... , we spend every day working to help customers understand the gotchas of Internet-based service
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Cisco
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Mexico City,
Mexico
...
Customer Service skills to not only resolve customer issues, but also show understanding and empathy to ... with assistance in problem resolution by providing answers and troubleshooting for our customer base by
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Cisco
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Mexico City,
Mexico
...
with Salesforce.com, particularly Service and Sales Cloud
Customer service-oriented with ... :
Salesforce certifications: (Salesforce Administrator, Service Cloud Consultant, Sales Cloud Consultant, App
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Cisco
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Mexico City,
Mexico
...
issues and customer service inquiries, primarily over the phone and in writing.
Diagnose and solve ... customer service skills.
Bilingual in English/Spanish is a must.
Excellent time management
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Cisco
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Mexico City,
Mexico
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of the service chain.
Who You'll Work With?The Global Technical Center Americas provides both ... also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting, software
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Cisco
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Mexico City,
Mexico
...
of the service chain.
Who You'll Work With?The Global Technical Center Americas provides both ... also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting, software
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Cisco
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Mexico City,
Mexico
...
distributed elements of the service chain.
Who You'll Work With?
The Global Technical Center Americas ... Americas are also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting
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Cisco
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Mexico City,
Mexico
...
service provider or data center environments and provided Remote Customer Support
• You are work ... critical customer issues/problems. Using a vast number of resources provided to identify and resolve issues
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Cisco
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Mexico City,
Mexico
...
, chat and email
Build groundbreaking customer service experiences, creating more promoters ...
Documents & shares knowledge to improve team performance and customer self-service
Multi-tasks
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Cisco
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Mexico City,
Mexico
...
the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service ... , we spend every day working to help customers understand the gotchas of Internet-based service
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Cisco
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Mexico City,
Mexico
...
possible customer experience. Our success is validated through excellent financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.
You will be part of
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Cisco
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Mexico City,
Mexico
...
distributed elements of the service chain.
Who You'll Work With?
The Global Technical Center Americas ... guides in GTC Americas are also evolving - to customer-centric, software-knowledgeable innovators
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Cisco
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Mexico City,
Mexico
...
providing world-class customer service. Job responsibilities include troubleshooting, diagnosing, and ... hybrid mode. This is a modular offering of Webex to suit the customer calling needs and designed to work
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Cisco
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Mexico City,
Mexico
...
powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work ... . You'll need to be a generalist who's polished and easy to put in front of a wide variety of customer
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Cisco
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Mexico City,
Mexico
...
powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work ... . You'll need to be a generalist who's polished and easy to put in front of a wide variety of customer
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Cisco
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Mexico City,
Mexico
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. You will have the opportunity to be the customer interface of an exciting new technology. The Adoption ... utilization through best practice recommendations. The Adoption Engineer, working in tandem with the Customer
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Cisco
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Mexico City,
Mexico
...
Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify
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Cisco
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Mexico City,
Mexico
...
the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service
...
