Job Title:

Sales Director (BPO)

Job Description

The Sales Executive is a “sales hunter” whose primary function role is to accelerate new revenue growth to achieve sales quota, by actively building relationships and prospecting among key industry executives.

Main Responsibilities:

• Build strategic networks and business relationships that develop a strong pipeline of qualified sales opportunities

• Work within established budget to develop effective business relationships with industry contacts.

• Establish strong relationships with key client stakeholders at both senior and mid-management levels

• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies

• Understand the competitive landscape and market trends

• Understand and effectively communicate the company's value prop, tech, process and current partnerships

• Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results

• Maintain sales volume by keeping current with supply and demand, changing trends, economic indicators and competitors

• Establish and adjust selling prices by monitoring costs, competition and supply and demand

• Complete national sales operational requirements by scheduling and assigning employees; following up on work results

• Maintain sales staff by recruiting, selecting, orienting and training employees based on Concentrix Culture. As well as counseling and disciplining employees; planning, monitoring and appraising job results

• Contribute to team effort by accomplishing related results as needed

• Competent with Microsoft Office Suite, Salesforce.com and ComScore

• Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture

• Ability to identify and solve client issues strategically

• Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences

• Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy

• Generate and maintain accurate Account and Opportunity plans

• Work with internal teams on behalf of clients to ensure the highest level of customer service

• Interface with technical support internally to resolve issues that directly impact partners

• Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization

• Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement

• Drive the successful implementation and adoption of the sales and marketing automation platforms

• Reporting and analytics

• Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization

• Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age

• Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales

• Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality

• Database management

• Monitor the quality of marketing and sales information and define data improvement programs

• Generating and submitting RFPs and related sales documents, collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.

• ​Working in synergy with Operations Head to leverage the Account Management Strategy

• Define and execute appropriate sales strategies; business development, marketing and sales support programs to maximize sales and profitability

Requirements:

• Previous experience in similar roles (BPO Industry)

• Excellent communication skills in English language

Location:

MEX Ciudad de Mexico Insurgentes Sur

Language Requirements:

English

Time Type:

Full time

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