Description

About Amazon

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon Operations

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

The Role

Amazon Mexico Fulfillment Operations is seeking a Process Engineer (PE) to work in the ACES (Amazon Customer Excellence Systems) team.

The PE team is a group of operational leaders driving process stabilization, standardization and continuous improvement for the Amazon Fulfillment Network. This team is essential to establish best in class network performance across all process paths, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. As Amazon Mexico continues to rapidly grow the FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network-wide process improvements. The team would drive process control and shifting mean performance with the outcome of minimizing variation between shifts, building and region, to deliver strong OP performance. The team will work closely with the ACES PM, launch teams, operations, engineering and reliability and maintenance (RME) teams to improve the input metrics for each of the process paths by prioritizing and channeling resources to address gaps in these input metrics.

Key job responsibilities

As PE, you will be responsible to design initiatives from scratch and drive testing and pilot studies within a strict assigned timeline. This role requires the ability to demonstrate ownership for your initiatives, understand the initiative in detail, and influence to deliver meaningful results translating to tangible productivity and efficiency gains across the entire network. Some of the position’s key responsibilities include:

• Lead strategic process improvement initiatives across multiple FCs

• Design and implement network-wide standardization projects

• Develop and optimize SOPs for maximizing operational efficiency

• Drive data-based decision making through advanced analytics

• Partner with FC leadership to execute improvement strategies

• Coach and develop operational teams on process excellence

• Lead cross-functional projects with Engineering, Learning, and Operations teams

About the team

Vision: Become Worldwide Operations reference by driving Operational Excellence

Mission: Promote Amazon's culture of innovation and excellence by influencing operations teams to identify, prioritize and deploy scalable mechanisms and solutions to optimize resources and achieve business objectives.

Basic Qualifications

Basic Qualifications:

• Bachelor's degree in Industrial, Manufacturing Engineering, or related field

• 5+ years of experience in process engineering/continuous improvement

• Proven track record in project management and process optimization

• Fluent in English and Spanish (written and verbal)

• Experience in high-volume logistics/manufacturing environments

Preferred Qualifications

• Strong data analysis skills (SQL, Excel, Minitab, JMP)

• Six Sigma Black Belt certification

• Master's degree in related field

• Advanced proficiency in Lean Six Sigma methodologies

• Experience with automation and technological implementation

• Previous experience in Amazon Operations

• Advanced programming/database management skills

• Project Management skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.