HR Advisor - Mexico City

Office Based (Hybrid)

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The role:

As a trusted HR Advisor, you will be responsible for providing a range of HR support services to ICON’s internal customers. This is a varied role which offers growth within the HR space, along with your day-to-day responsibilities, you will also have the opportunity to work on some great projects.

• Provide HR support to a wide variety of ICON’s internal teams.

• Working to an agreed timeline, you will work to resolve and answer any HR related queries to the team.

• Provide tier 1 support to employees and managers for the day-to-day HR and US benefits administration such as health, dental, vision, spending accounts, leave of absence, disability, retirement, life insurance, wellness, etc.

• Process benefit enrollment elections in Workday.

• Collaborate with vendors, payroll and other internal teams to ensure data accuracy regarding member eligibility and enrollment.

• Assist with ad-hoc tasks such as updating process guideline documents, presenting benefits during new hire orientation and open enrollment in the United States.

​You will need:

• A degree in Human Resources (preferably)

• 2 years’ experience within a similar role

• Organized and detail-oriented

• Customer focused with a sense of urgency

• Works collaboratively and using your own initiative

• Strong knowledge of HRIS and process flows to vendors and payroll.

• Proficient in MS Excel

• Advanced English level is a MUST

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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