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VISA USA, INC. Sr. Program Manager in Mentor, Ohio

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Purpose The Senior Program Manager will be a part of a group that oversees several product lines contribution as a business unit. This extends from increasing the success of existing products and owning the delivery of new products and features for the company. In this role, the Senior Program Manager will be responsible for the management, organization and implementation along with the necessary stakeholder communications and review of all aspects of the deployment of small to large-scale initiatives to successfully deliver. Essential Functions: Responsible for the commercialization and delivery of product features for the issuer products business unit Work closely with the Technical Product Managers and stakeholders to ensure that the program objectives and product initiatives, deliverables, and benefits are achieved Establish standardized procedures, version controls and documentation requirements Communicate clearly and regularly with Product Managers, marketing, documentation and technology Provide leadership and project direction to others within the group Project definition - including assumptions, risks, constraints and stakeholder identification Scope management - including change management and control, deliverables tracking and reporting Issue and risk management - including identification, mitigation and escalation of issues Internal relationship management - including collaboration and timely internal communications Project performance metrics - establishment, monitoring and reporting Participate in technical and business status reviews Create coordinated delivery schedule Competencies: Possess a unique blend of business and be technically savvy, a big-picture vision, and the drive to make that vision a reality Ability to partner with many cross-functional team members, analyze the market and understand problems to influence delivery of new product solutions Strong project management and problem-solving skills with a demonstrated ability to establish, maintain, and deepen partnerships with stakeholders Strategic, well-organized individual that pays attention to details Ability to take initiative and work independently or within a group Drive results and successfully handle multiple priorities against tight deadlines Excellent verbal and written communication skills Problem analysis and assessment Decision making, planning and organizing, work and time management Delegation of authority and responsibility Information gathering and monitoring Initiative, integrity, adaptability Teamwork and collaboration This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications - 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more

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