Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 34,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.

At Avery Dennison, some of the great benefits we provide are:

• Health & Wellness benefits starting on day 1 of employment

• Paid parental leave

• 401K eligibility

• Tuition reimbursement

• Employee Assistance Program eligibility / Health Advocate

• Paid vacation and Paid holidays

Job Description

The Credit & Collections Specialist maintains accounts receivable and handles account issues to protect Avery Dennison's interests and reduce the risk of bad debt write-offs. This position is 8am-5pm with a hybrid schedule, working in the office Tuesday-Thursday and remotely on Monday and Friday.

Primary Responsibilities:

• Responsible for managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers.

• Prioritize portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquent.

• Resolve customer account issues including past due invoices to ensure timely payments.

• Recommends negotiating payment settlements to Sales and/or the customer.

• Provides assistance with non-payment issues to resolve the root cause.

• Works collaboratively with Cash Applications, and Customer Service to resolve non-payment issues as well as customer-related disputes.

• Initiates reviews and recommendations with Sales and AR management as to whether final demand notices & outside collections should be initiated. 

Qualifications

• High School Diploma or equivalent required, with 3+ years of transferrable experience.

• Proficient in conveying thoughts and messages through clear communication, both written and verbal.

• Able to handle sensitive information with discretion and adhere to strict confidentiality standards.

• A positive approach and willingness to learn while working in a team environment.

• Strong analytical and creative problem-solving skills required, with the ability to investigate and exercise judgment when making decisions, and to seek assistance when needed

• Exhibits customer-focused behavior such as building positive relationships and strives to understand customer's needs both internally and externally.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

Reasonable Accommodations Notice

If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled