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Eaton Corporation Senior Manager - Infrastructure Services in Menomonee Falls, Wisconsin

Eaton’s Corporate IT group is seeking a Senior Manager - Infrastructure Services to lead our perimeter network connectivity environment.

This role can be located at the following Eaton sites: Beachwood, OH; Galesburg, MI; Louisville, KY; Raleigh, NC; Moon Township, PA; Houston, TX; Menomonee Falls, WI. Relocation assistance will be provided. Travel up to 25% will be required. A hybrid work model (3 onsite/2 remote) is available.

Reporting to the IT Director – Infrastructure, our Senior Manager will lead a geographically diverse, multi-platform technology team responsible for the architecture, design, installation, and support of all externally facing (perimeter) network technologies across all Eaton locations. You will collaborate with Site Connectivity and Cyber Security leaders to provide a unified service. This role is a critical strategic technology position that ensures secure connectivity across Eaton facilities and extends to our partner Cloud providers. This role is the Product Owner for Perimeter Connectivity solutions that involves working collaboratively with customers to define technical solutions, implement, and provide ongoing 24/7 support leveraging 3rd party resources.

In this role you will:

• Collaborate with Key Sector personnel, Senior Leadership, and BRM’s to ensure the Voice of the Customer is included in all design and support solutions in support of Industry 4.0 and various Digital growth initiatives.

• Establish processes and methods to provide continuous 7x24 support of all Infrastructure systems across the globe (Follow-The-Sun). We have managed service provider (MSP) to 24x7 day to day support.

• Negotiate and implement global maintenance support agreements

• Gather business requirements, designing and implementing solutions; as well as, support ongoing lifecycle of those solutions.

• Partner with Cloud Infrastructure teams for joint development of technology standards where appropriate.

• Leverage new technology trends (automation) to reduce administrative burden of implementing and supporting Perimeter networking solutions

• Financial management of Perimeter Connectivity solutions (with budget ownership)

• Provide support for Network Security Operations technologies that enable secure site connectivity globally including site firewalls, and network segmentation. This role also provides operational support for network security technologies that ensure secure access for employees and external partners/customers

Your Qualifications:

• Proven ability to manage 3rd party IT service management groups to ensure SLA are met, efficiency gains are recognized, and cost reduction targets are realized

• Solid working knowledge of Network and Security technology

• Seasoned Manager of People at leading and developing a global team of technical network/security professionals

• Experience providing global level service across a multi-site, complex, matrixed organization

• Minimum 10 years IT Infrastructure with networking technologies

• Minimum 10 years IT Networking experience in a geographically diverse environment using various WAN (Wide Area Network) technologies

• Bachelor’s degree from an accredited institution

Legally authorized to work in the United States now and in the future without sponsorship

Technical Qualifications:

• Work experience with Network routing protocols (BGP, OSPF, MGP, MPLS); Layer 1-3, DHCP, DNS, TCP/IP, VoIP, advanced network architecture and technologies; computing hardware and operating systems; cloud connectivity

• Familiarity with Hardware (switches, routers, wireless access points, wireless controllers, 5G, SDN, Load Balancers, Firewalls) and associated operating systems (IoS, Linux, Unix)

• Agile Methodologies/SCRUM

• PMP certification or experience is preferred

• Prior experience in a manufacturing setting or environment is preferred

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $153,000 - $225,000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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