Description

Location: On site in Memphis, TN, Maryville, TN, Birmingham, AL, Lafayette, LA, New Orleans, LA, Charlotte, NC, or Raleigh, NC,

Job Description: The Release Manager will serve as the gatekeeper for our release management process, carefully observing, tracking, and overseeing the lifecycle of application releases. This role involves coordinating releases for multiple applications, ensuring that all specific applications processes are executed as required.

Key Responsibilities:

• Observe and track metrics toward scheduled release windows and cycles across a portfolio of applications.

• Monitor dependencies, risks and issues that may affect release scope, schedule, and quality, and ensure they are addressed promptly.

• Coordinate release content for updates to internally and externally hosted applications, infrastructure and third-party solutions.

• Conduct thorough release readiness reviews, milestone reviews, and business go/no-go reviews.

• Communicate detailed information on dependencies and enterprise coordination of resources, environments, infrastructure, and schedules to all stakeholders.

• Monitor all release activities with precision and attention to detail.

• Work closely with development teams to understand the impact to enterprise shared resources, ensuring seamless integration.

• Maintain and monitor the release schedule for all services, ensuring alignment with key partners and vendors.

• Participate in the Go-Live activities, meticulously following deployment plans and checklists.

• Develop and maintain scripts and automation used to build release management diagrams and communications.

• Participate in CAB meetings to discuss release scope and address any roadblocks.

• Maintain comprehensive documentation related to release procedures, notifications, and dependencies.

Qualifications:

• 3+ years of experience in release management, project management, or software development having participated in releases.

• Strong understanding of software development lifecycle (SDLC), project management methodologies and Agile approaches.

• Excellent organizational, communication, and leadership skills.

• Ability to work in a fast-paced, dynamic environment with changing priorities.

• Proficiency in using release management and project management tools (e.g., Jira, Confluence, Git, Bitbucket).

• Experience with observing releases to cloud platforms (e.g., Azure) is a plus.

• Experience observing releases with SaaS vendor implementations

About Us

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)