Description

Job Summary:

Under general supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of commissions for financial advisors. Detailed instructions, established procedures and prescribed guidelines are provided to perform a variety of routine tasks. Recommends solutions to moderately complex problems. Will have extensive contact with internal and external customers to identify, research, and resolve problems.

Essential Duties and Responsibilities:

• Acts as commission liaison between insurance carriers, financial advisors and sales management.

• Confirms proper posting of fees, commissions, reimbursements to commission systems and to general ledger, ensuring integrity ledger accounts.

• Prepares various journal entries, primarily commission postings and adjustments.

• Reconciles commission statements and commission related general ledger accounts.

• Utilizes reporting software to assist in reconciliations and problem resolution.

• Records, inputs and posts commission information from a variety of sources, including ACH’s and paper checks.

• Prepares advances and commission reversals.

• Remains current in operations policies and procedures.

• May train other associates.

• Performs other duties and responsibilities as assigned.

Qualifications

Knowledge, Skills, and Abilities:

Knowledge of:

• Accounting concepts, practices and procedures

• Operations and systems of assigned functional area.

• Fundamental accounting concepts, practices, and procedures.

• Financial products.

Skill in:

• Operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, Access and/or Crystal reporting.

• Preparing, processing and maintaining transaction documentation, files, and records.

• Gathering and compiling information.

• Responding appropriately to inquiries and dealing with complex transaction issues.

• Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

Ability to:

• Partner with other functional areas to accomplish objectives.

• Execute instructions and request clarification when necessary.

• Identify and resolve discrepancies.

• Communicate effectively, both orally and in writing, with all organizational levels.

• Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines.

• Provide a high level of customer service, primarily via telephone.

• Maintain strict confidentiality of commission records.

• Work independently as well as collaboratively within a team environment.

Educational/Previous Experience Requirements:

• High School diploma or equivalent with a minimum of two (2) years of Payroll or Commissions experience.

or

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school and one (1) year related experience and/or training in Payroll or Commissions.

• Bachelor’s Degree Preferred

or

• An equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications:

• None required.

Job: Private Clients Solutions

Primary Location: US-TN-Memphis-Memphis

Organization Private Client Group

Schedule Full-time

Job Shift Day Job

Travel Yes, 5 % of the Time

Req ID: 2402237