Summary

Provides employee assistance services to client companies and their employees/dependents by following accepted employee assistance program standards to satisfy client needs and meet program standards. Under the direct supervision of the Director of the Employee Assistance Program. Responsible for 1 shift, 8 hours/day, 5 days/week emergency rotation as assigned. Incumbents are subject to overtime and callback as required by BMHCS. Performs other duties as assigned.

Responsibilities

• Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution.

• Provides support to client company managers and supervisors by assessing their needs to satisfactorily meet their requests and service expectations.

• Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.

• Maintains a case management system on all clients contactd by following established program policies and procedures to assure a continuity of care service.

• Participates in the development of program policies and procedures by contributing ideas and actions to promote improved EAP product and services.

• Completes assigned goals.

Requirements, Preferences and Experience

Education

Minimum: Master's degree in mental health, counseling, social work or addiction related field.

Experience

Preferred: Five years experience in mental health / addiction treatment field in the Memphis, TN area. Experience in mental health education and public speaking preferred.

Minimum: Three years experience in mental health/addiction treatment field in the Memphis, Tennessee area.

Special Skills

Preferred: Substance Abuse Professional designation. Critical Incident Stress Debriefing certificate.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

• Competitive salaries

• Paid vacation/time off

• Continuing education opportunities

• Generous retirement plan

• Health insurance, including dental and vision

• Sick leave

• Service awards

• Free parking

• Short-term disability

• Life insurance

• Health care and dependent care spending accounts

• Education assistance/continuing education

• Employee referral program

Job Summary:

Position: 2139 - Counselor-EAP

Facility: BMHSI - Baptist Memorial Health Services, Inc.

Department: AC Concern BMHSI Metro

Category: Social Services

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:TN:Memphis

Located in the Memphis metro area REQNUMBER: 23048