Description

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Project Management Office and Strategy (PMOS) team as Program Manager. In this key role, you will own and manage difficult projects and programs that standardize and optimize Security and Loss Prevention processes across International markets.

Key job responsibilities

1) Own and drive difficult projects and programs supporting organisational development and change management with a strong emphasis on standardising and optimising processes

2) Support projects and programs related to people management, professional and organisational development, continuous improvement, change management, restructuring, standardising, and optimisation

3) Ensure all your programs and initiatives align with organizational goals and objectives and they meet all relevant regulatory, legal, and labour requirements

4) Collate and inspect data, track and report milestones, and present findings through weekly and monthly business reports

5) Act as the lead for project management approaches and ensures consistent use of project management solutions and standards

A day in the life

As a Program Manager on the PMOS team, you will join a team of professionals supporting the Security and Loss Prevention team with organizational growth. To achieve this goal, you will own and drive difficult projects as well as programs that have a strong emphasis on standardizing and optimizing processes. For example, you will oversee project management approaches and ensure consistent use of project management solutions and standards across Security and Loss Prevention to ensure consistency with department goals. You will demonstrate a high degree of ownership, have bias for action, and be responsible for your own work stream. You will collate and inspect data, track and report milestones, and present findings through weekly and monthly business reports. You will also prepare, maintain, and update project management databases. Your implemented solutions will be realistic, standardized, optimized, and where possible automated. They will resolve defined business problems, be cost effective, scalable, measurable, adoptable, and operationally acceptable for our customers. You will ensure all of your projects and programs align with organizational goals and objectives and they meet all relevant regulatory, legal, and labour requirements as well as obligations. You will also support the rest of the PMOS team with their projects and programs related to people management, professional and organizational development, continuous improvement, change management, restructuring, standardizing, and optimization. Your scope of influence is internal customers and vendors from across the globe.

About the team

Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. The PMOS team is a support function to Security and Loss Prevention with responsibility to drive projects and manage security programs that support organizational growth. The team leads projects that ensure operational standardization in the field and drives projects and programs that optimize and automate processes, enabling Security and Loss Prevention to work smarter and more agile. PMOS also ensures that Security and Loss Prevention has sufficient, suitable, and skilled personnel to match growth and creates standardized, optimized, and automated mechanisms to support organizational growth and structure.

Basic Qualifications

• Speak, write, and read fluently in English

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience working with teams across APAC region

• PMP certificate

• Bachelor's degree

Preferred Qualifications

• Experience building processes, project management, and schedules

• Experience in program or project management

• Experience of Six Sigma/ Lean analytical techniques

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.