Description

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS is looking to hire a motivated and enthusiastic Network Field Technician to join the growing team within infrastructure delivery as part of delivering AWS date centers deployments.

This full-time position will have you working with internal customers, vendors as well as coordinating regional resources to promote smooth project execution in association with Technical Program managers. The role responsibilities will include scaling support of data center locations and be responsible for day to day assistance with capacity management.

Reporting to the ID Manager, you will be required to:

Be prudent and be competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity all combined with a proven project delivery methodology.

Follow agreed timelines as there is high levels of autonomous work where you will need to be comfortable working individually to ensure the stability and sustainability of AWS next-generation networks.

Have the desire to work with established best practices to refine operational procedures, develop new tooling and always think about ways to improve the current process.

Have the desire to work in an organized and collaborative environment is essential for success.

Move and lift computer equipment weighing up to (15- 20kg)

Perform cabling, labeling, certification and patching of server positions to network equipment.

Perform inventory of onsite tools and materials.

Participate in the migration, basic configuration and roll-out of new or upgraded hardware.

Manage/Update work through ticketing system and workflows

Partner with multiple stakeholders to remove project obstacles

In return you will have mentoring, coaching and career development opportunities as you work closely with AWS Network Engineering & Network Technical Project Manager teams to ensure fast, smooth roll out of new designs and products.

Learn more about our global infrastructure here: https://infrastructure.aws/

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Melbourne, VIC, AUS

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience

• 1+ years of computer networking experience

• High school or equivalent diploma

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.