Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

Summary of Job Description:

AbbVie has a strong pipeline that serves patients in the areas of Haematology and Oncology. The Account Manager is a member of a team that will be responsible for representing and promoting AbbVie in the Haematology community in Australia.

In this role you will partner with in-field team members and work with Healthcare Professionals to raise awareness of AbbVie’s approved Haematology product and enhance patient outcomes. You will develop specific, tailored plans for key accounts to ensure the availability of AbbVie product and its safe and appropriate use. Stakeholder mapping and supporting across various types of HCP is vital.

You will need to promote a highly technical and innovative product portfolio to a highly educated audience. The development of relationships and maintaining an active presence with Haematology physicians, nurses and pharmacists will be essential elements of the position.

As a member of the Oncology Business Unit the Account Manager will be the infield expert with respect to growing AbbVie’s approved portfolio. You will work closely with external stakeholders, as well as cross-functionally with internal field and head office personnel to develop and advance brand programs and initiatives.

The role will primarily focus on a Haematology medicine approved in Australia.

Key Job Responsibilities:

Patient Focus:

• Build awareness and sensitivity of the patient condition and issues to demonstrate understanding and to integrate a focus on patient care and outcomes into approaches with customers.

Customer Partnering:

• Build and maintain trusting relationships with HCPs, prioritising those that are most critical to AbbVie from a commercial and reputational perspective to improve levels of customer service and deliver outcomes

• Develop call strategies to grow awareness of AbbVie and its associated services to drive patient outcomes.

Business Planning:

• Gather and analyse relevant customer, territory and state information to help prioritise activity/resources and deliver the best result for AbbVie

• Develop specific, tailored plans for key accounts and customers so that actions are planned, and risks are managed to meet or exceed sales targets.

• Maintain customer databases and complete all internal processes pre and post call so that performance is tracked.

Expertise/Innovation:

• Create solutions that enhance team performance, customer service and outcomes by bringing in best practice and innovation from external sources to help develop customer strategies and act as expertise lead for area of responsibility.

• Keep up to date with medical and regulatory developments, competitor activity, internal policies and processes to provide the best possible service to customers.

Collaboration:

• Build and enhance professional contacts within areas of responsibility and expertise to increase sector knowledge, broaden the brand and reputation of AbbVie and stay up to date with new products, disease states and medical understanding.

• Shares learning and information with colleagues to enhance understanding and build a strong collaborative mindset within the sales team.

• Mentor and coach team members whenever opportunities arise to help develop capability in the team.

Qualifications

Education/Experience Required:

• Current Haematology / Oncology sales experience

• Account and Territory Management experience

• Ability to develop and manage projects cross-functionally

Essential Skills & Abilities:

• The ability to manage a regional territory area per cycle

• Independent drive to succeed and offer high levels of customer service

• Outstanding written and verbal communication skills

• Exceptional stakeholder management skills

• Excellent analytical and problem-solving skills

• Innovative and creative thinking skills

• Strong time management skills

• Proven ability to work independently and as part of a team

• Proven ability to think strategically

• Good knowledge of computer-based programs including spreadsheets and graphics

Leadership Attributes:

All for One AbbVie

Clear and Courageous

Decide Smart and Sure

Agile and Accountable

Make Possibilities Real

Code of Conduct & Business Integrity Statement

AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.

AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.

All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law. Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.

Candidates are therefore required to maintain the highest ethical standards in their conduct of Company affairs at all times and up hold the AbbVie Values.

Additional Information

Let's create a more inclusive world together

AbbVie is dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We strongly believe that diverse perspectives are essential for achieving exceptional outcomes, and we actively encourage applications from individuals of all ages, nationalities, abilities, and cultures. We are committed to providing equal opportunities for all employees and ensuring a fair and inclusive recruitment process. If you have any specific requests or accessibility requirements, please inform us at the time of application (via anzhr@abbvie.com (nikki.hughes@abbvie.com) ), and we will make the necessary adjustments to accommodate your needs.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html