Position Responsibilities Summary: The Maintenance Technician maintains and provides general repairs to the BrightStar Senior Living community and its surrounding property, conducts daily building inspections and implements/promotes facility safety goals and objectives. As with others on the management team, the Maintenance Technician will assist with providing on-call support to our direct care staff.   Directly Supervises: None   Indirectly Supervises: None   Key Leadership, Management, and Accountabilities (LMA): Maintain and provide general ongoing facility repairs and inspections/audits; manage preventative maintenance programs, occupancy, documentation requirements, the Maintenance budget and vendors; and implement and support the safety goals and objectives of the community.    Values-based Competencies: The Maintenance Technician must consistently demonstrate and foster the following core values behaviors during all interactions with stakeholders, clients, employees, vendors, and other business partners. Core values are the key behaviors that determine our decision-making at BrightStar Senior Living. BrightStar® Values: Required behaviors: Be open and honest * Approachable as a leader. * Promotes a fun environment. * Kind and genuine with others. * Manages pressure and stress in a positive way. Serve with passion * Provide help first. * Be confident, yet stay humble. * Serve for the greater good. * Make a real difference.    Do the right thing * Honest. * Ethical. * Tell the truth. Do what you say * Deliver results on time. * Finish what you start. * Be accountable to yourself and others. * Take responsibility.  Make it great * Continuous improvement. * Exceed expectations. * Bring out the best in others. * Detail-oriented.   Core Competencies: The Maintenance Technician must demonstrate and execute the following position-specific competencies to ensure effective, profitable and resident-centered community operations. Position-specific competencies: Required behaviors: GWC * “G” – Must demonstrate and have a “get-it” mentality; clearly understands his/her key accountabilities; confident as a subject matter expert in his/her job. * “W” – Demonstrates a “want-it” attitude; accepts challenges; asks, “what can I do to help?” demonstrates a high-level of drive and energy for his/her job and success of others. * “C” – Demonstrates the capacity to perform desired job expectations; ability to grow and “stretch” in position as the needs of the business changes and evolves. LMA * “L” – Effectively leads through example his/her area of responsibility. * “M” – Manages processes, procedures, and standards to achieve desired results. * “A” – Holds himself/herself and others accountable for getting the job done and maximizing value to company, clients, one another.    REPAIRS AND INSPECTIONS     * Maintain facility and provide general repairs. * Provide daily building inspections. * Provide daily audits and safety checks on equipment. * Complete work orders and maintenance requests in a timely and accurate manner. * Manage the preventative maintenance programs. * Maintain and provide required documentation. * Prepare and maintain each residence for occupancy; assist with move in/out process. * Schedule outside vendors; set-up and maintain positive vendor relationships. * Maintain all equipment manuals and service contracts. * Maintain maintenance and housekeeping supplies and materials. * Manage the Maintenance budget. * Train staff on the proper use of maintenance equipment.  SAFETY AND COMPLIANCE * Implement/promote facility safety goals and objectives. * Properly store chemicals and supplies.  * Maintain consistent compliance with state regulations for standards of building maintenance and repair. * Coordinate fire drills (quarterly, at minimum). * Ensure clear and safe entrances/exits to the community. * Maintain key supply and appropriately distribute keys. * Promote “Safety First” in all repair and maintenance work. * Develop and review all maintenance policies and procedures at least annually and update as needed. * Conduct regular inspections of life safety systems, including fire extinguishers and sprinkler system. * Coordinate annual apartment maintenance schedule. * Respond appropriately to resident or community emergencies by assisting as needed. * Stay up to date on all emergency policies and procedures and participates and assists in drills within community. * Assure compliance with all local, state and federal laws regarding licensure, including attention to the fire and occupational safety.      Education/Certification Requirements: * High School diploma or GED.   Skills/Qualifications Requirements: * General maintenance and repair background including drywall, painting, HVAC, plumbing, electrical, fire alarm and fire/lawn sprinkler systems, etc. * Strong customer service and verbal/written communication skills (English).  * Valid Driver’s License and auto insurance. * Ability to multi-task, prioritize and complete work on time. * Be a team player with a positive attitude and professional public image. * Be flexible and detail-oriented. * Long Term Care, Assisted Living and/or Memory Care experience preferred.   Travel Requirements: * Limited travel as needed for various staff and resident care service needs. * Up to 10% or as directed based on the needs of the business and attending job required training and conferences.   Work Environment: * Office Environment: high-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees and residents; sitting and standing for long periods of time; bending and stooping required; lifting up to 10 lbs. regularly and up to 50+ lbs. may be required; using a computer for extended periods: typing, staring at a bright monitor or TV screen; using fingers, wrists, and arms; stress on back may occur; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications. * Resident Environment: Unknown environments; bodily fluids, household and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.