About this opportunity As a member of the Ericsson ADM Team, you will serve as the lead technical Subject Matter Expert (SME) for Ericsson's legacy OSS mainframe applications for a Tier I telecom customer. This customer-facing role entails integrating and managing application releases, processes, and projects within the customer's environment. What you will do: Manage the installation of Mainframe Telecom Inventory application releases in the customer environment. Investigate, troubleshoot, and resolve application issues reported by users, interfacing teams, mainframe product support, and incident management. Assess, estimate, and oversee application support activities related to maintenance efforts and enhancement projects. Analyze and support application batch processes. Work closely with application owners, clients, interfaces, and project teams, including offshore teams. Work with the presales team on any application modernization opportunities. You will bring: Proficiency in MVS/Mainframe computing environments Job Control Language (JCL), COBOL. Telcordia Legacy OSS application. Customer management. Troubleshooting & Change management Experience in Telcom Domain/OSS Experience with Telcordia Products: TIRKS, DSF, SWITCH. Experience with a US-based Tier I CSP. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Notice of Job Opportunity - Legal Notices for PERM We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Illinois Remote Job details: Integration Engineer Job Stage: Job Stage 5 Primary Recruiter: Siham El Mellouki Hiring Manager: Amit Paliwal Ericsson is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, color, gender, sexual orientation, transgender status, gender identity and/or gender expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law, as applicable, and/or Ericsson's policies. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com. or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.