Job Information
Honeywell Electrical Engineer II in Mason, Ohio
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk with a specific focus on PLC-controlled machines and subsystems and control systems based on C/C++ programming languages. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build internal relationships to expedite complicated cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.
Key Responsibilities
Be part of a team that is solving complex technical problems for external customers
Troubleshoot issues related to proprietary software running sortation systems in distribution/fulfillment centers
Document details pertaining to issues being worked on
Create and provide training
Debug software defects and analyze software source code
Develop software improvements
Test and implement software changes
Create root cause analysis documents
This job requires <10% Domestic Travel
U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
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YOU MUST HAVE
Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
Minimum 3 years experience troubleshooting electrical issues
Minimum 3 years experience reading, reviewing, and interpreting electrical schematics
Knowledge of PLC programming and/or programming with C/C++ programming languages
WE VALUE
Experience in the automation/material handling industry is preferred
Batchelor degree or Foreign equivalent
Experience troubleshooting electrical, network, and/or software issues is preferred
Experience programming and/or installing Allen-Bradley/Siemens/Modicon/Lenze PLCs
Experience programming and/or installing Panel View (HMI)
Experience with C/C++ programming languages
Experience with SQL, creating queries, and data analysis
Experience with programming and/or installing VFDs, electric motors, and sensing devices
Experience with installing and/or configuring industrial networks such as:
Ethernet/EtherCAT/Profibus/Modbus/ControlNet/DeviceNet
Customer facing experience
Demonstrated experience with Knowledge Management & Call Center Management
Ability to mentor/Educate engineers
Ability to focus on relevant information and identify and execute on key details
Ambitious and able to work with little supervision
Ability to consistently make and execute timely decisions even in the face of complexity
Ability to quickly analyze, incorporate, and apply new information and concepts
Excellent interpersonal, verbal, and written communication skills
Ability to communicate effectively with technical and non-technical audiences
Good administration skills
Ability to multitask
Ability to consistently make and execute timely decisions
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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