Nestlé is one of the world’s leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.

At Nestlé we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.

We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.

Get to know us better at www.nestle.com

Join Nestlé Team and be a Force For Good!

We are currently looking for a Customer Relationship Management Specialist to join our Nestlé Waters team.

Location: Maslak, İstanbul

Type of contract: Permanent

As a Customer Relationship Management Specialist, you will have the following responsibilities;

Ensure CRM Solution Progress:

-Support CRM Solutions products lifecycle processes mainly on Deployment, Sustain, and Leverage

• Produces outline system specifications using solution designs, functional specifications or technical specifications as input, including input into scope, constraints (such as performance or resources), hardware, network and software environments

Ensure Deployment & Change Management:

• Designing ,implementing and testing complex CRM solutions using Microsoft Dynamics 365 CE/CRM and Power Platform

-Developing and customizing various CRM components such as entities, forms, workflows, plugins, reports, dashboards

-Implementing integrations with external systems using Web API

-Writing code using programming languages such as C# and JavaScript (TypeScript) while adhering to coding standards and best practices

Ensure Security Compliance:

-Ensure implemented CRM solutions meet internal and external standards in regards to security compliance

• Conducts quality assurance and approves developed code

Ensure Sustain:

• Assists in the assessment and selection of suitable software packages and technologies to meet all or parts of specified requirements

-Debugging and troubleshooting issues in the CRM system and providing timely resolution to ensure high system availability and performance

Ensure Leverage:

-Works with Behavioral Analyst & Consumer Experience Specialists seeking guidance on front-end design

Which profile are we looking for?

• Bachelor's Degree

• At least 3 years’ experience in related job

• Knowledge in CRM development

• Moderate experience on minimum two of Microsoft Dynamics 365-CRM in designing and developing

• Structured approach, solution-oriented working method

What are our employee community values?

Safety, quality, compliance and respect are pillars for our community existence.

Respect is our overaching value in Nestlé. We RESPECT eachother, others, environment and all life around.

We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.

What are our working values at Nestlé?

Flexible work schedule

Hybrid working

Multinational experience at one of the world’s leading food and beverage company

International and domestic career opportunities

Development opportunities and trainings

Exclusive employee discounts

Employee Assistance Program, 24/7 expert support

Sport benefit program (benefit from more than 350 sport centers)

A paid birthday leave

4 weeks paternity leave

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Be a force for good.

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