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WindStream Communications
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Annapolis, Maryland
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customers. Our goal is to increase wallet share, increase customer satisfaction with Kinetic, reduce churn, and increase our customer base utilization of strategic next-gen services. The Strategic Account
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WindStream Communications
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Annapolis, Maryland
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principles to maximize business value and continuously improve customer outcomes.
**Research
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WindStream Communications
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Annapolis, Maryland
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internet service provider, ensuring our customers Internet better™ every day ... , customer care centers, and facility provisioning groups with new customer installs, assignment of
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WindStream Communications
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Annapolis, Maryland
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broadband service in the Kinetic data network, configure customer premise equipment, handle customer ... understanding of LAN/WAN fundamentals
Demonstrated customer service skills
Intermediate to advanced
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WindStream Communications
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Annapolis, Maryland
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Excellent written and verbal communication skills, with a focus on customer service.
Ability to manage ... traditional accounting tasks with operational support for customer payment assurance. Responsibilities include
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WindStream Communications
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Annapolis, Maryland
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leadership for review and feedback.
Partner with Product and Engineering teams to ensure final customer
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WindStream Communications
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Annapolis, Maryland
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ideas and issues and give clear direction
Strong customer service experience with an emphasis on ... ** :
Answer incoming calls, support emails, and chats during shift and troubleshoot customer Internet problems
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WindStream Communications
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Annapolis, Maryland
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work will directly contribute to making Kinetic the most helpful internet service provider, ensuring ... to new and existing customers
Update customer accounts through computer-based systems
Work Mon
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WindStream Communications
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Annapolis, Maryland
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guidelines.
Receives and responds to internal customer inquiries and requests on availability, lead times
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WindStream Communications
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Annapolis, Maryland
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, network engineering, product development, and network automation experience in communication service ... large Enterprise customer on-net packet services.
The Consultant role would lead Windstream’s IP
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WindStream Communications
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Annapolis, Maryland
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making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every ... 's internal quality processes for service delivery, the technician assistance centers and manage our external
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WindStream Communications
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Annapolis, Maryland
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address technical escalations from customer-facing teams and may include some on-call duties ... Security, SD-WAN, and MPLS environments
• Discuss and develop customer designs that meet Windstream
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