Job Information
Best Western Plus Head Housekeeper in Marquette, Michigan
The Best Western Plus in Marquette, Michigan (a franchise operated by Moyle Real Estate & Development) seeks full-time and part-time *Head Housekeepers *to join their hotel. Flexible schedules available.
This is a brand-new property expected to open in December of 2024. It will include 3-stories and 87 rooms offering exceptional guest experiences. As the Head Housekeeper, you will keep all aspects of housekeeping and laundry running smoothly -- and ensure high standards are met to deliver memorable and unique guest experiences. Become a key player in a great new environment!
WHAT WE OFFER.
- $15 -- $17 per hour starting pay.
- Paid vacation and paid sick time.
- Company provided apparel.
- Team members enjoy substantially discounted room rates at Best Western Hotels & Resorts nationwide.
- Full-time and part-time positions available for this 8am -- 4pm shift. Flexibility required to cover nights, weekends and/or holidays as needed.
WHAT YOU WILL DO.
- Schedule and supervise staff; assign daily room and cleaning duties to ensure adequate coverage in accordance with operational needs.
- Educate and train team members in compliance with safety regulations.
- Ensure staff are properly trained and have the tools and equipment necessary to carry out job duties.
- Perform housekeeping duties as needed including deep cleaning projects and/or assisting housekeeping staff during high volume periods.
- Make sure the quality of housekeeping and laundry services is always superb -- we have standards -- but it's up to you to make rooms special and memorable for guests.
- Schedule routine inspections of guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good order to meet guest satisfaction.
- Carry out special requests from guests, VIPs, repeat visitors and club members.
- Help guests with their questions and complaints to achieve complete guest satisfaction.
- Look smart -- wear your uniform with pride.
- Maintain/order supplies and equipment whilst minimizing waste.
- Reunite items with owners -- and log any lost and found property.
- May also serve as manager on duty.
WHAT WE'RE LOOKING FOR.
- Must be 18 years of age or older.
- Preference given to candidates with prior experience in housekeeping, sanitation, laundry operations and/or guest services; management or supervisory experience preferred.
- Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and in our community---integrity is essential.
- Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry.
- Someone motivated to use safe work practices.
- Position requires an ability to lift up to 30 pounds, push/pull up to 100 pounds (with assistance), bend, stretch and twist, stand for long periods of time, and work with cleaning chemicals as needed.
*SOUND LIKE YOU? *Take the next step and apply online at moyleusa.hirescore.com
*ABOUT US. *We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are equal opportunity and promote a culture of trust, support and acceptance--always welcoming different backgrounds, experiences, and perspectives. Join us to become part of our hotel family.