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IBM Software Development Manager in Markham, Ontario

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The responsibilities will include:

  • Hire and develop high performing technical talent with a particular focus on delivering values.

  • Drive team to establish comprehensive development plans and innovative solutions to problems / challenges that meet desired outcomes and keep integrity to client commitments.

  • Ensure end to end development activities are properly sized, planned and tracked to meet delivery expectations supporting focus areas such as:

  • Ensure developed plans (including dependencies, risk mitigations) are interlocked internally and across functional teams & stakeholders.

  • Allocate and balance resources across multiple projects to meet needs of business priorities.

  • Provide management oversight to a number of activities running in parallel, address issues/concerns with speed, and enable coarse corrective actions.

  • Report on development status to program stakeholders as needed.

  • Performs other duties as required.

  • Handles Customer engagements through L3 support channel, advocacy, POCs, and escalations.

Required Technical and Professional Expertise

  • 6+ years of experience

  • Experience in building and managing development teams

  • Experience with project management, planning, tracking, stakeholder management, conflict resolution and prioritization

  • Strong software development background with prior experience in any modern programming language like GO, NodeJS, Javascript, Python including software design and architectur

  • Thorough understanding of the agile development process

  • Excellent people management and communication skills

  • Experience with Source Control Management (i.e. Git)

  • Fluent in written and spoken English

  • 3+ years of direct or indirect customer engagements

Preferred Technical and Professional Expertise

  • Experience with Business Automation and Business Rules is a plus.

  • Experience with ML models evaluations techniques, including Large Language Models (LLMs) is a plus.

  • Comprehensive understanding and hands-on mastery of containerized solutions including Docker, Kubernetes, and OpenShift is a plus.

  • Experience in architecting, deploying, and managing applications in cloud or hybrid infrastructures is a plus.

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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