Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class

services for our clients. As the ultimate expert in IBM products, you'll bring together all the

necessary technology and services to help customers solve their most challenging problems.

Working in IBM Technology Expert Labs means accelerating the time to value confidently and

ensuring speed and insight while our clients focus on what they do best running and growing their

business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact,

while advancing your career. Our culture is collaborative and experiential. As part of a team, you will

be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you

apply passion to work that will positively impact the world around us.

Your Role and Responsibilities

As a Delivery Consultant you will work closely with our IBM Power Systems clients to design and implement their HA/DR strategy as their trusted advisor. You will work in a fast-paced environment, working on multiple projects with multiple clients, within a close-knit, helpful team. You will also collaborate closely with IBM i Development to gain experience with pre-release technologies, grow skills and develop new service capabilities along with working with post-sales / support teams.

To be successful in this role, you must be a self-starter and willing to learn independently, but with the support of the team. You must have the flexibility to context-switch quickly between multiple technologies, solutions and client requirements. You must feel comfortable working with clients in both a consulting role (presenting and conducting technical planning sessions) and an implementer role (installing and configuring software). You will be strongly encouraged to innovate; thus, have a thirst for constant learning and improving. Customer satisfaction is extremely important to us which means the candidate must have strong verbal communication with our clients that are both professional and timely. Strong problem resolution skills are also a must in our environment. Candidate must be prepared for each client engagement and unafraid to reach out to a team member for assistance to ensure a positive client experience.

Travel is required which includes off-shift and weekend work.

Required Technical and Professional Expertise

Must have significant experience in each of the following skills:

IBM i Systems Administrations

PowerVS. Power on Cloud

Networking17877

Excellent communication skills

Candidate should be detailed oriented, timely and professional with passion for a positive client experience

Preferred Technical and Professional Expertise

CL programming

IBM i Work Management/Debug skills

PowerHA

Virtualization including Live Partition Mobility

AIX

PowerVS

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.