Description We are seeking a Help Desk Analyst II to be a part of our team in Marina Del Rey, California. In this role, you will be leveraging your technical skills to troubleshoot various issues and ensure smooth functioning of our systems. With a strong focus on teamwork, you will also be leading various projects from inception to completion.

Responsibilities

• Utilizing your experience with Active Directory, Office, and Windows to ensure seamless operations.

• Independently troubleshooting problems and providing solutions within reasonable timeframes.

• Utilizing analytical skills to examine complex systems and identify areas for improvement.

• Paying meticulous attention to detail to ensure all systems work in harmony.

• Leading various projects from conception to completion, managing resources, timelines, and deliverables effectively.

• Organizing and prioritizing multiple support tasks while keeping ongoing projects up to date.

• Collaborating effectively with team members while also demonstrating the ability to work independently.

• Applying your knowledge of Android Development, Cisco Technologies, Database, EO/IR systems, Apple Devices, Computer Hardware, Configuration Management, Deployments, Windows 11, and MS Windows Server 2012 to enhance system performance. Requirements • Must possess a minimum of 1 year of experience as a Help Desk Analyst or in a similar role

• Proficiency in Android Development is required

• Familiarity with Cisco Technologies is essential

• Strong knowledge of Database management and EO/IR systems

• Experience with Active Directory is necessary

• Must have experience working with Apple Devices

• Proficiency in dealing with Computer Hardware

• Understanding of Configuration Management

• Experience in Deployments is needed

• Must be familiar with Windows 11 and MS Windows Server 2012

• Excellent communication and problem-solving skills

• Ability to work independently and as part of a team

• Strong organizational skills and ability to multitask

• Ability to maintain confidentiality and carry out assignments that are sensitive in nature. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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