Description

As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/ or faculty.

Salary Range: $25.60 - $36.33 Hourly

Qualifications

Required:

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Typing

skills to prepare forms, manuscripts, and correspondence with speed and

accuracy.

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Ability

to follow proper channels of policies & procedures, communication &

work standards.

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Skill

to organize tasks to facilitate smooth work/patient flow.

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Demonstrated

ability to be punctual and maintain a satisfactory attendance record

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Ability

to work overtime in cases of emergency.

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Demonstrated

ability to be punctual and maintain a satisfactory attendance record.

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Skill

in maintaining a harmonious work atmosphere, practicing excellent customer

service.

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Skill

in speaking clearly and using proper grammar.

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Ability

to travel to various UCLA Health locations.

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Availability

to work various days/shifts.

Preferred:

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Knowledge

to schedule patient appointments and encounter patients using the Appointment

Scheduling/Encounter Registration Programs.

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Knowledge

to schedule patients for referrals to specialists.

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Knowledge

of major medical insurance plans.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.