This is a Front Desk Representative position with a company in Margate, Florida 

Duties & Responsibilities:  Greet patients and other visitors arriving for appointments. Check patients in: (enter demographics, insurances, and authorizations). Responsible for the timely verification of medical insurance benefits. Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit. Coordinate with patients regarding their insurance benefits and medical provider program. Collect all co-payments/balances upfront. Responsible to call PCPs to obtain referrals and/or authorizations if required by new insurance. Obtain new providers information to add to NextGen. Obtain, verify, and enter patient information into the EMR. Ensure the accuracy of all entries. Responsible to scan paperwork to EMR. Complete end-of-day closing duties. Assist in cross-training new personnel regarding front desk duties. Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate

Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}: 1 -2 years of Customer Service experience. Ability to handle multiple tasks simultaneously in a fast-paced environment. Ability to handle and diffuse patient complaints and disagreements. Exceptional communication and interpersonal skills. Experience navigating Electronic Medical Records and Outlook. Bilingual English/Spanish. Traveling is required within the North Region locations (Hialeah, North Miami, Miramar, Sunrise & Ft Lauderdale)

 Equal Opportunity/Affirmative Action Employer.