Working Title: Driver & Dealer Examiner

Job Class: Driver & Vehicle Services Examining & Inspection Specialist

Agency: Public Safety Dept

• Job ID : 77833

• Location : Mankato

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class) Eligible bidders should apply through self-service and confirm their bid by emailing dama.abuta@state.mn.us by 07/01/2024.

• Date Posted : 06/25/2024

• Closing Date : 07/05/2024

• Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME

• Division/Unit : Driver & Vehicle Services

• Work Shift/Work Hours : Day Shift/ 8:00 AM- 4:30 PM

• Days of Work : Monday - Friday

• Travel Required : Yes - Up to 25% of the time

• Salary Range: $21.60 - $30.52 / hourly; $45,100 - $63,725 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 207 - Technical/AFSCME

• Work Area : 2161 Bassett Drive Mankato, MN

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position exists to promote public roadway safety by the administration of prescribed vision screening, knowledge, oral, road and skills tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver's license. This position is also responsible for inspecting motor vehicle dealership facilities and records to ensure compliance with state dealer laws, and to inspect motor vehicles for identification and titling purposes.

Minimum Qualifications

• Ability to communicate with others and understand information; read, write and respond to customers in fluent English.

• Cashiering experience in order to perform basic math skills in order to collect, count, reconcile and complete daily transactions.

• Experience providing in-person customer service in a high volume, stressful environment.

• Ability to provide prompt, courteous and accurate information to customers on the phone or in person (face to face contact).

• Typing-Keyboarding skills; data entry skills sufficient to enter data onto paper forms and computer entry screens; and experience with basic office equipment and internet and ability to pay close attention to detail.

• Must qualify for an unrestricted driver’s license and ability to work outdoors in all types of weather.

• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Preferred Qualifications

• Face to face customer service experience in a business with high volume customer traffic within the last five years.

• Cash handling experience sufficient to accept applications and fees from customers and accurately complete financial transactions.

• Knowledge of basic driving and motor vehicle laws.

• Ability to problem solve, prioritize and manage a wide variety of duties while working independently.

• Foreign language skills.

• Ability to write legibly sufficient to produce completed forms and documents that can be easily read by others.

• Excellent attendance and dependability.

• Ability to engage customers, provide clear instructions, answer questions and provide both positive and negative feedback in a professional manner.

• Five (5) years of driving experience with a good driving record.

• First perceives a forced whispered voice in the better ear at not less than 5 feet with or without the use of a hearing aid.

• Graduate of one of the following public sector training programs: Project for Pride in Living, HIRED, Goodwill Easter Seals, Twin Cities Rise, Takoda, Hmong American Partnership, CLUES or similar Department of Employment and Economic Development.

• (DEED) sponsored workforce development programs.

• Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context, and style.

Physical Requirements

Employee must be able to communicate effectively with others and understand information clearly and have a minimum visual acuity of 20/40, corrected or uncorrected, and a visual field greater than or equal to 105 degrees. Average to above average reflexes are required. Must be able to maintain a stationary position for long periods of time. Must be able to position self and move many times per day into and out of all sizes of motor vehicles. Must be able to transport 25 pounds. Must be able to maintain a professional demeanor and handle the stress associated with continuous public contact.

Additional Requirements

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1. Criminal history

2. Reference check

3. Fingerprinting check (EDL)

4. Credit check

5. Driver’s license check

6. US citizenship check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.