As a member of the Assertive Community Team (ACT) provides services and supports to adults who are diagnosed with serious and persistent mental illness, which may include co-occurring serious mental illness with a developmental disability and/or a serious mental illness with co-occurring substance disorder. These services and supports are based on the principles of recovery and self-determination. Staff must possess computer, typing, grammar, punctuation, proofreading, transcription, phone proficiencies and excellent communication and customer relations skills to effectively interact with staff, customers, business partners and community stakeholders. Additionally, the employee must exercise independent decision-making and work effectively in a team-based environment. The employee will complete other tasks as needed in various programs as assigned by supervisor.