Job Summary:

The Sales Support Administrator is responsible for providing day-to-day operational support to both internal and external customers. This role partners closely with Accounting, Sales and Client services to provide operational support and ensure customer orders are fulfilled efficiently and accurately.

Accountabilities:

• The primary purpose of this position is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.

• Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules.

• Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams.

• Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request.

• Ability to manage complex customer operational and billing issues.

  Qualifications :

• Bachelor’s Degree Holder

• Background in Fulfillment

• Order Processing

• Billing Experience is preferred but not required

• Good oral and written communication skills

• Proficient in MS Excel (basic to intermediate) and MS Office programs

• High level of attention to details

• Strong organizational and time management skills

• Critical and analytical thinker

• Ability to work under pressure Good team player

  Additional for internal applicants:

• Must be in current role for 1 year

• Must not have received any Disciplinary Action within the past 12 months

• Must not have any Attendance and Punctuality issues in the past 12 month

• Must have a Successful or above rating in the last Enabling Performance cycle

  LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.