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About Us\ At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!\ Location Description\ What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality can mean for you!\ Overview\ This position will oversee IT assessment and needs of both branded and independent hotels transitioning into the Pyramid portfolio. The objective will be to review assessments, operational requirements and security needs, and in collaboration with the Transitions team, building and coordinating the execution of a project plan to address the IT needs for the hotels from a security and operational perspective.

ESSENTIAL FUNCTIONS:

• Infrastructure review: Review the network closets, equipment, age and operational aspects of the IT systems and locations. Areas need to be secure, environmentally controlled, clean, and dedicated to the IT systems located in these areas. Also review the Switches, Firewalls, UPS and cable management in these locations confirming appropriate documentation and segmentation of various property networks. Consider intermediate switches located through out the facility verses centrally stored in IDF/MDF.
• Systems Administration: Collect details about the support agreements in place for the various systems and services that deployed at the hotel. Review these for appropriateness and meeting the financial objectives of the organization. 3rd Party IT Suppliers, Voice/Data services, Network security, PCI vendors and system support would all be considered part of this process
• Technical Support: Review the current support structure for all property systems considering appropriate separation between systems, Account administration, Network infrastructure, PCI posture and Hospitality knowledge. Consider 7x24 coverage, multiple techs with adequate knowledge of the environment and demonstrated administration of the current network.
• Data Security and Privacy: Review security measures to pr tect the companys data, including guest information, financial records, and other sensitive data. This includes ensuring compliance with data protection regulations, Privacy, PCI and implementing data backup and disaster recovery plans. Verify Patching, Anti Virus, Remote Access and other options in place ( Security Cameras, Access Control, VPN for example )
• Vendor Management: Review external vendors and service providers to ensure smooth operations of IT services and systems. This includes managing contracts, negotiating pricing, and coordinating with vendors for hardware/software upgrades or maintenance that are approved by the Corporate IT team.
• IT Budgeting and Planning: Prepare a summary of findings and recommendations that outline needs for the property. This would include immediate needs at transition, scheduled updates and appropriate timelines and costs for these to be completed. This would be reflective of all property systems. Work with Approved Pyramid vendors to identify opportunities to reduce expense, expand services and remove unused services and Applications. Implement and track recommendations and completion of

technology plan provided to the transition team from the Corporate review. Oversite of vendors and delivery of solutions that were approved.

Technology Upgrades and Projects: extend the company policies, recommendations and technology stan