Job Information
Marriott Cluster Revenue Director - Franchised in Manchester, United Kingdom
Job Number 24123224
Job Category Revenue Management
Location Manchester Marriott Hotel Piccadilly, 91 London Road, Manchester, England, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Manchester Marriott Hotel Piccadilly. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
General Scope and Purpose: to take responsibility for the commercial performance of Manchester Marriott Piccadilly Hotel & Edinburgh Marriott Holyrood Hotel, identifying strategies to secure a profitable business. Main responsibilities will include:
• Analyses information and current and potential problems and proposes solutions.
• Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on all segments each period and continually analyse booking patterns.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Observes, receives, and otherwise obtains information from all relevant sources.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Analyse weekly and monthly STAR information to assist in analysing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
• Analyse STAR information to assist in development of RevPAR Index forecasts.
• Generates yearly room revenue budget.
• Provides critical input to property leaders for development of market sales strategy.
• Provides revenue management functional expertise and leadership to General Managers and property leadership teams.
• Implements and evaluates revenue tests.
• Ensures that revenue strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.
• Implement regular goals and SMART targets with all teams and ensure these are met on a consistent basis and exceeded wherever possible.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Provides recommendations to improve effectiveness of revenue management processes.
• Communicates any initiatives, demand, and market analysis to hotels/management Company/owners.
• Communicates market direction to revenue management, sales, and hotel leaders.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements, and challenges to the stakeholders.
• Predetermine the Hotel strategy and be instrumental in delivering that strategy in line with financial targets.
• Develop a 6-month, 12-month, and 2-year strategic action plan for management of the Cluster revenue targets.
• Conducts sales strategy analysis to refines as appropriate to increase market share for both properties.
• Reviews and communicates all Brand initiatives, taking advantage of all opportunities and driving that performance with all key stakeholders.
A minimum of 5 years’ supervisory experience within a revenue role in a hotel of comparable size (essential) and /or a minimum of 3 years’ experience in a management role (desirable)
Experience in Rooms and C&E and Spa revenue management preferred.
Managing performance through aligning responsibilities and KPI’s
A Minimum 3 years’ experience with the Marriott systems, ideally, including holding a current One Yield certificate.
Experience in revenue management in a cluster role.
We’ll support you, in and out of the workplace by offering:
Hot meals on duty and unlimited access to coffee and hot chocolate.
Free Parking.
Excellent Spa Discounts.
Free Off-Peak Access to the Gym, because your wellbeing is important.
Referral bonus programme, rewarding you with £200 – £600 per successful employee.
A range of team engagement activities throughout the year.
Perkbox – Free enrolment onto Perkbox which provides you with access to unlimited deals from retailers, restaurants to cinema’s and more…
Canada Life – You will have access to an employee assistance helpline, which provides you with wellness and mental health programmes.
Medicash: Medicash provides you with health cover and free GP online video consultations.
Life Assurance.
This company is an equal opportunity employer.
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Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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