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Penn Medicine
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Philadelphia, Pennsylvania
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performance. This individual will demonstrate expertise in the ability to mentor, manage, and lead staff to ... priorities for improving performance in meeting and exceeding patient and customer expectations.
Analyze
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Penn Medicine
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Philadelphia, Pennsylvania
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customer service and relationship management for partners of Penn Medicine and the assigned program. The ... customer service._
Responsibilities:
Serves as a primary liaison between Penn Medicine
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Penn Medicine
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Philadelphia, Pennsylvania
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/ insurance benefits
Respects each patient’s / customer’s personal dignity, right to privacy and ... of service (IS) / Severity of Illness (SI) and plan of care
Proactively addresses level of care
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Penn Medicine
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Philadelphia, Pennsylvania
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, customer research, market assessment and marketing program evaluation. This role will lead projects ... :** Corporate Services
Department: Customer Engagement and Marketing Analytics
**Location
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Penn Medicine
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Philadelphia, Pennsylvania
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process change.
Understanding of medical terminology.
Ability to lead/manage others
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Penn Medicine
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Philadelphia, Pennsylvania
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facility events that need facility resources. The APM will coordinate vendor and service partners in ... /facility leadership, serve as front-line Emergency Management lead (power, weather, internal/external
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Penn Medicine
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Philadelphia, Pennsylvania
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/ insurance benefits
Respects each patient’s / customer’s personal dignity, right to privacy and ... of service (IS) / Severity of Illness (SI) and plan of care
Proactively addresses level of care
...
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Penn Medicine
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Philadelphia, Pennsylvania
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practice complexity): multiple practice locations, high practice/facility square footage, service line ... quality initiatives with the providers and staff, maintaining a patient/customer focus as evidenced by
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Penn Medicine
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Philadelphia, Pennsylvania
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for adult patients with a wide variety of psychiatric symptoms and conditions. The service works closely with many mental health and social service agencies and private providers to meet the medical and
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Penn Medicine
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Philadelphia, Pennsylvania
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priorities for improving performance in meeting and exceeding patient and customer expectations.
Analyze ... anticipate future customer needs, build customer loyalty and generate profitable growth.
Supports
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Penn Medicine
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Philadelphia, Pennsylvania
...
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Communication-
Responds promptly and follows through to meet customer needs, as required ... Metrics-
Ensures service agreements are renewed, extended or terminated prior to expiration of
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Penn Medicine
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Philadelphia, Pennsylvania
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, high practice/facility square footage, service line oversight, coordination of inpatient services ... the providers and staff
• maintaining a patient/customer focus as evidenced by patient
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