call center agent.

• malvern , pennsylvania

• posted 3 days ago

job details

summary

• $23 - $23.01 per hour

• temp to perm

• high school

• category business and financial operations occupations

• referenceAB_4563971

job details

Are you a motivated Call Center professional, interested in working for a world leader in financial services? If so, I'd like to discuss the opportunity in more detail and see if this position would be a good fit for you. * For faster consideration, email your resume to ana.valenzuela@randstadusa.com Pay Rate: $23 Shift/hours: Hybrid training - 8:30 AM-5 PM EST Hybrid post-training - 9:30 AM-6 PM EST

salary: $23 - $23.01 per hour

shift: First

work hours: 9 AM - 6 PM

education: High School

Responsibilities

What you'll be doing:

• Processes client transaction requests and reviews transactions for accuracy, completeness, and

• adherence to all internal and external regulations. (Ex: checks, withdrawals, changes to accounts)

• Partners with Associates in working through complex processing issues to ensure timely completion.

• Develops a working knowledge of processing systems, group policies and procedures.

• Communicates with clients through outbound calls and written correspondence to clarify incomplete or

• invalid paperwork.

This job is for you if you:

• Have solid communication and relationship management skills

• Excel in explaining complex information in ways that are easy to understand

• Like to work hard in a professional environment that stresses respect and teamwork

• Demonstrate self-motivation and an overall drive to succeed

• Are flexible and thrive in fast-paced work environments.

Skills

• Empathy

• Call Center Support

• Customer Service (3 years of experience is required)

• Telephone Etiquette

• Investments

• Answering Phones (1 year of experience is required)

• Oral Communication

• Customer support

• Problem Solving

• Administrative Duties

• Transaction Readiness and Support

• Handling Confidential Information

• Processor

Qualifications

• Years of experience: 3 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

AV

ana valenzuela

• ana.valenzuela@randstadusa.com