Department Manager (

Job Number: DEP000013 )

Description

• Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards

• Ensure proper implementation of company policies and procedures for operational effectiveness

• Run daily Department meetings in order to ensure all Department activities, objectives and events are properly understood and communicated

• Conduct on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved

• Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards

• Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times

• Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved

• Specific for Multimedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchy

• Specific for Multimedia: Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached

• Specific for Multimedia: Conduct performance appraisals for department’s staff on a bi-yearly basis

Qualifications

• Bachelor’s Degree

• 3 years of experience in a managerial role

• 3 years of experience in retail

• Strong knowledge and understanding of shop operating procedures

• Proficiency in MS Office

• Fluency in English

• Strong product knowledge across all departments

• Developing and Motivating Others: level 3

• Cultural Awareness: level 3

• Commercial Understanding: level 2

• Analytical Thinking: level 2

• Customer Focus: level 3

• Driving and Achieving results: level 3

• Attention to details: level 3

Organization : Virgin Megastore

Primary Location : Oman-Mall Of Oman

Schedule : Full-time

Unposting Date : Ongoing

Req ID: DEP000013