Manages the brokerage office operations of three branches: Pacific Palisades, Malibu and Topanga. This position is responsible for overseeing the daily administrative and financial operations of the real estate brokerage office, recruiting, managing and coaching sales associates, hiring and managing staff, ensuring compliance with real estate laws and regulations, and driving the growth and profitability of the brokerage, handling listing agreements and negotiations and contract issues; responding to client concerns; assisting sales associates through any part of the listing to sale process as needed; and conducting weekly sales meetings. The ideal candidate will possess strong leadership skills, a deep understanding of the real estate market, and a proven track record in sales and management.

Responsibilities include, but are not limited to, the following:

1. Leadership and Management:

2. Lead, mentor, and manage a team of real estate agents and support staff.

3. Develop and implement strategies to recruit and retain top talent.

4. Conduct regular team meetings and training sessions to ensure continuous professional development.

5. Set performance goals and objectives for the team and monitor progress.

6. Sales and Marketing:

7. Develop and execute sales strategies to achieve brokerage targets.

8. Monitor market trends and competitor activities to identify new business opportunities.

9. Oversee marketing efforts, including digital marketing, advertising, and promotional events.

10. Foster relationships with clients, investors, and other stakeholders.

11. Compliance and Administration:

12. Ensure all transactions comply with local, state, and federal real estate laws and regulations.

13. Maintain accurate records of all transactions, client interactions, and financial activities.

14. Oversee the preparation and submission of required documentation and reports.

15. Implement and enforce company policies and procedures.

16. Financial Management:

17. Manage the brokerage’s budget and financial performance.

18. Analyze financial statements and reports to identify areas for improvement.

19. Develop and implement cost-saving measures and revenue-enhancing initiatives.

20. Ensure timely and accurate processing of payroll, commissions, and expenses.

21. Customer Service:

22. Ensure a high level of customer satisfaction by providing excellent service and addressing client concerns promptly.

23. Implement customer feedback mechanisms to continuously improve service quality.

24. Oversee the resolution of any disputes or issues that may arise during transactions.

Required Experience:

• Bachelor's degree in Business Administration, Real Estate, or a related field preferred.

• A valid CA real estate license.

• Minimum of 5 years of experience in real estate sales, with at least 3 years in a managerial role.

• Strong knowledge of real estate laws, regulations, and market trends.

• Excellent leadership, communication, and interpersonal skills.

• Proven ability to manage budgets, financials, and performance metrics.

• Proficiency in real estate software and CRM systems.

Required Skills:

• Leadership and team management

• Sales and marketing strategy

• Financial acumen and budgeting

• Compliance and regulatory knowledge

• Customer service excellence

• Problem-solving and decision-making

• Effective communication and negotiation

• Technology proficiency, including knowledge of Microsoft Office, internet and social media sites

• Strong local market knowledge is ideal.

EEO Statement: EOE AA M/F/Vet/Disability