Job Information
Oracle ERP Functional Consultant (APAC) in MAKATI, Philippines
Job Description
Come and join us! At Oracle NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is practically redefining business around the globe by providing a cloud-based, unified system that delivers outstanding capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, Oracle’s NetSuite global business unit has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.
At Oracle NetSuite we work hard, and we work thoughtfully. We hire steadfast competitors. We hire individuals that are daring trail blazers. Oracle NetSuite employees take the hill, we prefer action over inaction, we are diligent in our mission, and we pause only to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point?
Career Level - IC3
Responsibilities
Come and join us! The Consultant position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment. Working with the rest of the Professional Services department, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the customer's satisfaction.
Key Responsibilities
Provide implementation services to new and existing customers
Document and validate customer’s business requirements and map to NetSuite functionality
Configure/customize NetSuite application to meet customer’s business requirements
Conduct personalization sessions (on-the-phone and in-person) and document with meeting minute summaries
Attend internal project meetings and provide status on progress of activities and deliverables
Contribute to internal PS initiatives
Document solutions and contribute to solutions repository
Document Leading Practices and share with PS practice
Participate in SME program in area(s) of interest and expertise
Focus on Continuing Education
Contribute to internal PS knowledge share; Review posted feedback continuously
Participate in Continuing Education sessions
Be fully versed on functionality released with each new product upgrade
Problem Solving
Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Document, solve, and raise Support issues outside defined parameters
Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
Ability to resolve routine issues per defined parameters and procedures, and escalate when necessary
Ability to document reusable solutions
Autonomy
Works fairly independently
Ability to influence customers to modify current business practices, as required
Ability to lead scope and expectations with the customer
Decision Making
Generally receives guidance and direction from other project resources (Senior Principal Consultant, Consulting Technical Manager, Project Manager, Team Lead, and PL
Ability to engage in the Sales process with some guidance from Management
Interpersonal Skills
Strong written and verbal communication skills
Strong presentation skills
Ability to establish credibility and rapport with internal and external customers
Ability to work within project teams, and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources
Soft Skills
Customer relationship savvy and strong consulting skills
Can spearhead multiple projects
Technical Skills
Mastery of Microsoft Office Products
Experience with software in a SaaS environment including any experience with Accounting/ERP, CRM and Ecommerce
Some consulting experience
Ability to effectively implement an ERP, SFA/CRM or Ecommerce Solution
Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce
Understanding of different industries and how NetSuite applies to the customer’s business practices
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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