RESPONSIBILITIES The NAS Talent I9 Service Representative I is responsible for handling all calls and service requests for every client that uses ADP Electronic I9 products and services for existing National Account Services clients. Serves as Client service and product support specialist Respond to basic inquiries regarding ADP products - ei-9 Answer non-technical questions Conduct correspondence with customers and representatives Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities Client communication & engagement are facilitated through multiple channels: scheduled meetings or outbound calls, Email, Calls and through the Data-Secured case management system of ADP (CEH).

PREFFERED QUALIFICATIONS Bachelors degree Customer Service Experience and/or 2+ years of equivalent work experience Ability to present oral and written communication in an organized, clear, and confident manner Ability to multi-task effectively and leverage internal resources

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.