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Diageo National Key Account Manager Retail in Madrid, Spain

Job Description :

About us

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.

About the role

Reporting to: Off trade Sales Director, Spain

Key Responsibilities:

  • Leading internal & external performance reporting across the portfolio

  • Partnering with Customer Activation to deliver against the activation plans within the customer and interpreting the return on investment associated with the execution; ensuring we continue to optimise our A&P investment

  • Leading the innovation/NPD agenda with regards to launching in store

  • Central project support for category initiatives led by Category Managers

  • Leading the delivery of our cash performance objectives through analysis and audit of customer investment claims and communication with our credit control team

Key outcomes:

  • Successful activation of high impact activity plans based on analysis and core insight into customer strategy, shoppers and consumers

  • Activities within the agreed JBP (where applicable) are delivered with focus on 100% implementation to improve the return on investment to deliver the required brand and profit targets

  • Detailed tracking and analysis of financial performance ensuring targets are successfully reached through vital course correction as required

  • Actioning insights derived from the data to drive business performance.

Decision maker for:

  • Business Performance Management: Determining the account level best view forecast submission in partnership with National Accounts Managers

  • Customer Value chain management: Determining the best opportunities to manage cost and maximise value at an account level

  • Resolution and closure of all customer claims and disputes

  • Accurate and timely approval of rebates, invoice claims and deductions

  • Activation Investment: align on activation plan, prepare pre & post M&E and agree activity with customer - in partnership with National Account Managers

About you

Top 3 leadership capabilities for this role:

Win through execution

  • Generate ideas grounded in a deep understanding of customer requirements and manage them through to successful execution

  • Evaluate the impact of your activity plans to drive better results and incremental value

Inspire Through Purpose

  • Build and sustain trust and openness with others through strong cross-functional relationships

  • Develop strong relationships in each customer organisation. Exhibit energy, drive and passion to achieve your mutually agreed objectives. Seek to understand how the customer operates and works, to develop plans to realise these opportunities

Shape the Future

  • Identify clear priorities and focus on them at all times

  • Take personal accountability for beating the competition

  • Deliver brilliant execution at all times

  • Work within the commercial tramlines and relevant business process guidelines required to complete efficiently and admirably

Crucial experience required

  • 5+ years commercial experience

  • Ability to influence internal and external stakeholders at all levels

  • Excellent relationship-building and communication skills

  • Outstanding analytical skills and ability to compile & collate data to derive insight and action

  • Good commercial understanding, P&L literacy - strong numerical skills.

Flexibility

This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Diversity statement

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.

Worker Type :

Fixed Term Contract (Fixed Term)

Primary Location:

Madrid

Additional Locations :

Job Posting Start Date :

2024-02-12

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

DRINKiQ

What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)

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